Student Service Officer

6 months ago


Dubai International City, United Arab Emirates UKCBC Full time

Job title: Student Success Officer/Student Service Officer Reporting to: Manager Location: Dubai General Job Description: The Student Success Officer/Admissions Officer will be responsible for undertaking a varied and comprehensive role in managing services provided to students. The successful candidate will be responsible for student services for all students throughout their entire time studying at UKCBC; from enrolment to certification. Key responsibilities & duties: - Act as the main point of contact in relation to all student communications. - Work collaboratively with other internal departments to ensure all student services are implemented effectively and efficiently. - Liaise between students and other College departments as required to ensure student needs are being met. - Work in sync with Admissions department and Academic department to ensure that all data regarding a student is up to date. - Take responsibility for coordinating student induction programmes, liaising with other relevant departments. - Monitor student attendance to ensure attendance is in line with college expectations, including managing and communicating student absences accordingly. - Manage formal student feedback processes through student surveys and relevant student committees, analysing and reporting results. - Take responsibility for coordinating and facilitating student enrichment activities, in collaboration with other relevant departments. - Take responsibility for coordinating and facilitating student societies. - Support the academic administration department in various functions related to student support, information, advice and guidance, record keeping and certification. - Produce documents, such as letters, minutes, and reports, to support College processes as required by the role. - Contribute to the use of College VLE platforms to provide relevant information and support to students in accordance with the role. - Treat each student as an individual, understanding that each student has different needs, supporting students by treating them with respect, dignity, and empathy. - To take up any other relevant responsibilities as assigned by the Line Manager. - The Student Success Officer/Admissions Officer will also assume the role of Examinations Officer for all BTEC programmes and will have access to Edexcel Online which is online administration system for Pearson to maintain correct student data. The Student Services Manager will be the point of contact for administration at UKCBC with Pearson. - Liaising with programme leaders to maintain correct information about all active programmes, their start and finish dates. - Ensuring student data held on Edexcel Online is correct and up to date and follow correct procedures for making amendments if required. - Registering learners onto the correct programmes on Edexcel Online within 60 days of enrolment on a BTEC course. - Withdrawing students on Edexcel Online following correct procedures and checks if and when required. - Making certification claims for students following successful completion of their course ensuring correct procedures and checks are followed. - Maintaining accurate records of students file including deferrals, break-in-studies, progression and completion. - Overseeing the administration of library services - Admission related responsibilities as and when required. - Ensure that the targeted 90% progression target for students is met by constant interaction with the students and various departments to ensure that identified issues are resolved, the academic interventions are running smoothly, and the overall student experience is in line with the expectations set when admitting the student. Job Specifications: The position should be filled out by a candidate who has the following: - Bachelor's degree. - 12-18 months of experience working in Higher Education is desirable. - Ability to work with a diverse student population. - Good knowledge of international curriculums and UK NARIC system desirable. - Sound knowledge of IT & MS Office skills. - Sound knowledge of Administration & documentation. - High Proficient customer service skills and excellent communication level. - A sound understanding of a student recruitment cycle, from enquiry to enrolment. - Residing in or being able to reliably commute to the college campus in Dubai International Academic City Salary: As per candidate experience and qualifications



  • Dubai, United Arab Emirates UK College of Business & Computing Full time

    Act as the main point of contact in relation to all student communications. - Work collaboratively with other internal departments to ensure all student services are implemented effectively and efficiently. - Liaise between students and other College departments as required to ensure student needs are being met. - Take responsibility for coordinating student...


  • Dubai, United Arab Emirates ES Dubai Full time

    The Student Services Assistant plays a vital role in enhancing the student experience by providing exceptional customer service and support. This role requires the individual to address student inquiries, manage student needs, and ensure a welcoming and supportive environment that facilitates the success of students at ES, an English language school. **Key...


  • Dubai, United Arab Emirates Impact Business Traits and Efficiency Training Institute Full time

    **Job Advertisement** **Position**: Student Affairs Officer **Institute**: IBTE Institute **Location**: Dubai, UAE **Key Responsibilities**: - Provide guidance and support to students on academic, personal, and career-related matters. - Coordinate and implement student orientation programs, workshops, and events. - Serve as the primary point of contact...

  • Student Counselor

    5 months ago


    Dubai, United Arab Emirates Eduwing Education Full time

    **Please note that experience as a Student counsellor/Admissions officer (Sales & Marketing role) for Online/Distance Learning for Higher Education in the UAE is mandatory** Receive and manage inquiries from prospective students. Be responsible for your own lead generation as well. Cold Calling. Deliver accurate and consistent information to ensure a...


  • Dubai, United Arab Emirates Education Institution Full time

    **Location: Ras Al Khaimah** **Responsibilities**: 1. Develop, manage, and oversee job placement and work-based learning programs for students, including assessments, coaching, and training. 3. Advise students on preparing for employment. 4. Connect students with employers by arranging interviews, matching them with internships, and assisting with job...


  • Dubai, United Arab Emirates Emirates Aviation University Full time

    **Enrolment & Student Affairs** **Job Title** Student Recruitment Officer **Job Purpose** Establishes and administers projects for targeting, recruitment, and retention of students in graduate or undergraduate programmes. Develops projects and marketing materials. Visits schools and makes presentations to groups and individuals. **Key...


  • Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Job SummaryThe Admissions and Student Recruitment Officer will play a key role in ensuring a smooth admissions process for applicants to the University of Birmingham Dubai campus. This involves processing applications, communicating decisions to applicants, and providing an efficient and effective service to meet the demands of applicants and other...


  • Dubai Knowledge Village, United Arab Emirates I Tech Media Pvt Ltd Full time

    **Job Title: Student Recruiter with International and Study Abroad Experience** **Role Description** This is a full-time on-site role located in Dubai for a Student Recruiter with International and Study Abroad Experience. The Student Recruiter will be responsible for identifying and recruiting potential students who are interested in studying abroad,...


  • Dubai, United Arab Emirates American University In the Emirates (AUE) Full time

    We are looking a highly efficient Student Conduct Officer to join our team who will ensure that all students adhere to the university's rules and regulations. The Officer will play a critical role in maintaining a safe and orderly campus environment by monitoring student behavior, addressing conduct issues, and promoting a culture of respect and...

  • Student Counselor

    1 day ago


    Umm al-Quwain City, United Arab Emirates British Applied College Full time

    British Applied College (BAC) is dedicated to fostering a supportive and inclusive environment where students can excel academically, socially, and emotionally. As part of our commitment to student well-being, we are seeking a qualified and experienced **Student Counselor** (Part-Time) to provide professional mental health and guidance services to our...


  • Dubai, United Arab Emirates Zayed University Full time

    **The Opportunity** The Department of Student Accessibility Services seeks an incumbent to be responsible for the administration of the operations and activities in the Department of Student Accessibility Services ensuring it is in line with the stated goals, vision and mission of the division. Proactively promotes the awareness about the Department of...


  • Dubai, United Arab Emirates University of Birmingham Full time

    **Position Details** Business Development and Engagement University of Birmingham, Dubai campus **Salary**: Competitive Grade: 6 Full time Location: Dubai, UAE Closing date: 18th September 2024 **University of Birmingham Dubai** Having established ourselves in Dubai International Academic City in 2018 we have now moved to our new state-of-the-art...


  • Dubai, United Arab Emirates American University In the Emirates (AUE) Full time

    **Qualifications & Experience** - Bachelor’s Degree in Business Administration, Media and Communication, or related field - Must be Bilingual (speaks English and Arabic fluently) - At least 3 to 5 years of experience working in student recruitment and enrollment in a reputable university **Skills / Training / Knowledge** - Knowledge of multiple point...


  • Dubai, United Arab Emirates The American University in the Emirates AUE Full time

    Excellent written and oralcommunication skills in Arabic andEnglishAbility to work underpressureAbility to tactfully and politely dealwith difficult situationsAppreciation ofcultural diversityJobResponsibilitiesEnforcement of University policies bymonitoring and enforcing compliance with university rules andregulations.Address and resolve studentconduct...


  • Dubai, United Arab Emirates American University In the Emirates (AUE) Full time

    We are looking for an energetic Student Life and Athletic Officer to join the American University in the Emirates. The Student Life and Athletic Officer is responsible for the development, coordination, and management of all athletic programs, events, and initiatives at the university. This role ensures that athletic teams are well-organized, athletic events...


  • Dubai, United Arab Emirates Jobs for women in Dubai and UAE Full time

    Student Admissions Officer at Dubai Center for Special Needs - AdministrationListed On: 2 September 2024 Expires On: 2 October 2024 - Dubai- Dubai Center for Special Needs is looking to recruit a Student Admissions Officer.Join Our Team as a Student Admissions Officer at Dubai Center for Special Needs! Are you passionate about making a difference in the...


  • Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Job Title: Admissions and Student Recruitment Officer - Dubai CampusJob Summary:We are seeking an experienced Admissions and Student Recruitment Officer to join our team in Dubai. The successful candidate will be responsible for processing applications, managing the student recruitment pipeline, and providing excellent customer service to applicants and...


  • Dubai, United Arab Emirates Explore Educational Institute L.L.C Full time

    Explore Education is UAE's leading KHDA approved Education institute located in Oud Metha Dubai. We are looking for a student Admission Officer who is highly energetic, passionate, and who is a go-getter personality. The responsibilities would be: - Make Inbound and Outbound calls to students, parents & professionals. - Educate...


  • Dubai, United Arab Emirates American University In the Emirates Full time

    **Job purpose** The role of Advising and Student Success Manager is to provide to AUE students with advising, mentoring, tutoring and language development services to support their academic success. Part of the manager role would be to monitor students who are facing academic challenges and support them with the needed to achieve their academic goals....


  • Dubai, United Arab Emirates CROMWELL UK Full time

    UK Based Business School/University Looking For an Female Student Support Coordinator In UAE. **RESPONSIBILITIES**: 1. Act as first contact of the students for any of their concerns 2. Coordinate with different departments to facilitate various support services for the students. 3. Undertake the student enrolment process ensuring the eligibility criteria...