IT Administrator
7 months ago
The role of the IT Administrator holds significant importance within the Alpago’s IT department, concentrating on the upkeep of the IT Infrastructure and providing technological support for operational functions. With a core responsibility for upholding Alpago’s IT Security Standards, the IT Administrator guarantees the proper maintenance of the IT Infrastructure. Reporting to the IT Manager, this position collaborates closely with diverse departments and entities across Alpago’s to drive ongoing enhancements and establish standardized practices.
- Research and identify solutions to software and hardware issues. ▪ Proactively ensure the highest levels of systems and infrastructure availability ▪ Maintain security, backup, and redundancy strategies.
- Provide 2nd and 3rd level of support.
- Experience maintaining security of the infrastructure, services, and capabilities including network architectures with VPN and MPLS
- Responsible for Network LAN/WAN/WLAN and internet infrastructure uptime, patching and upgrades.
- Coordinate with other technology team members to complete user requests or resolve issues where server and cloud, Infrastructure & virtualization specific issues are escalated.
**Qualifications, Experience & Requirements**:
- Minimum 3-5 years of experience in the IT System administrator role
- Certifications like CCNA/ ITIL/ Microsoft 365/ Azure etc. (Any one )
- Minimum 2 years of proven working experience on Microsoft 365 suites especially on the security products (ATP suites)
- Knowledge of High Availability or Disaster recovery is must.
- knowledge of Storage is must.
- knowledge of technical management, information analysis and of computer hardware/software systems
- Hands-on experience with DLP products, backup tools (servers and endpoint) etc.
- Customer service-oriented approach and interpersonal skills ▪ Fluent in English communication skills
- Strong interpersonal skills to aid in daily contact with staff in a diverse multi-cultural environment.
- Demonstrate professionalism, commitment, and integrity.
- Innovative, motivated, resourceful, flexible, and outgoing.
**Experience**:
- Storage: 5 year (preferred)
- Active directory/ Windows server: 5 year (preferred)
- High Availability or Disaster Recovery: 5 year (preferred)
**Salary**: AED5,000.00 - AED6,500.00 per month
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