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Assistant Manager

4 months ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23054030

**Job Category** Loss Prevention & Security

**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management***

Responsibility of VIP arrival and departure. Coordinate with guest relations for any special arrangement, in-room check-in,
meet & greet all VIP and Royal family upon arrival. And look after VIP who attending events in-house. Supervise also
advice the team for special local occasion.

**SCOPE / BUSINESS CONTEXT**
- A Full Time position based at JW Marriott Marquis Dubai.
- Number of Direct Reports - N/A
- Titles of Direct Reports - N/A

**CANDIDATE PROFILE**

**Experience**:

- **Experience of more than 5 years**

**Skills and Knowledge**

Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these

expenditures.
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and

sentences.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records,

stenography and transcription, designing forms, and other office procedures and terminology.
- Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software,

Internet browsers, etc.).
- Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi,

Point of Sale, HR technology).
Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
- Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed

to do certain work.
- Equipment Selection - Determining the kind of tools and equipment needed to do a job.
- Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways

to solve a problem.
- Mathematics - Using mathematics to solve problems.

Management Competencies
- Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.
- Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions

and those of the organization.
- Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and

helping them understand and retain the message.

JW Marriott Marquis Hotel Dubai Hotel
Marriott Confidential and Proprietary Information
- Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand

and address customers' needs.
- High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for

successfully completing assignments or tasks.
- Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
- Problem Solving/Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective

approaches for choosing a course of action or developing solutions.
- Stress Tolerance - Ability to maintain stable performance and positive relationships with others while under pressure or

opposition.
Technical/Professional Knowledge and Skills - Demonstrates a satisfactory level of position-related t

**Education or Certification**
- **High School**

**SPECIFIC DUTIES**
- The following are specific responsibilities and contributions critical to the successful performance of the position:_
- Responsible for Preparing the VIP arrivals list and following up to make sure of the smoothly check in.
- Responsible for retrieving all the information about the VIP guest and the entire preparation of the VIP arrival (Checking
the rooms, know what the guest needs etc.)
- Responsible for organizing the team for the arrival of VIPs reservation as well as VIPs attending Events.
- Responsible for team duties in weekend according to the hotel occupancy as well as Events.
- Responsible for retrieving all the necessary information from Guest Relation, Room Controllers, Events and Restaurant
reservation in regards to VIP Arrival.
- Responsible for all VIP Reservations, Rooms, Restaurant, Ballroom for events and follow about guest satisfaction and
prepare the daily brief report.
- Update the local authorities (Police, CID, national security, etc....) on details of specific guest reservations, movements,
and friends, accompany, meetings, etc....)
- Checking guest activities on social media and update local authorities on the same as requested.
- Sending a li