Citi Private Bank

3 hours ago


Dubai, United Arab Emirates Citi Full time

Citi Private Bank is a trusted advisor to the world’s wealthiest, most influential individuals and families. Like Citi’s government, institutional and multinational corporate clients, Citi Private Bank clients receive bespoke service and access to the best ideas and solutions tailored to their unique needs and aspirations. A part of Citi’s Global Wealth Management division, Citi Private Bank offers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking. Among it’s select clients are a third of the world’s billionaires, many of whom are globally minded entrepreneurs with an expectation of an institutional level of service, who take advantage of Citi’s holistic approach to wealth management.

Citi Private Bank is represented by more than 1,000 private bankers, investment professionals and product specialists across a network of 90 offices in 33 countries and over 128 currencies worldwide, making it the most global private bank.

**Job Purpose**:
Head of UAE manages private bankers directly, or teams of senior bankers through other senior managers (Team Leaders). In addition to managing the private bankers covering the UAE market, the country head will have oversight of the entire CPB team based in the UAE on a matrix basis including bankers based in Dubai that operate cross border into other parts of the MENA region.

The Head of UAE will be supported by the Business Manager for UAE, and will be responsible for all governance matters relating to our business and represent the CPB UAE Business on all regional Risk, Controls and Governance Forums. The Country Head will also have a matrix reporting line to the Citi Country Officer for UAE.

The job requires a broad and comprehensive understanding of the UAE Wealth market combined with a solid conceptual / practical grounding in both the function and / or area of expertise. Excellent communication skills is essential in order to influence a wide range of audiences. The Head of UAE will also have the role of a Private Banker to build a substantial client book and deliver private banking services to Family Offices and Ultra High Net Worth (UHNW) clients within the UAE. UHNW is defined as clients with USD 25+ million Net Worth.

The Head of UAE will develop medium to long-term plans for the UAE market and execute functional strategies to drive our business to become the leading wealth management franchise in this large and complex country.

**Responsibilities**:

- High-level responsibilities included full P&L oversight, staffing, strategic planning, and day-to-day management of the UAE business.
- Work as a strategic partner with the CPB Emerging Markets Cluster Head and Global Market Manager of MENA Region to determine the best way to execute the Citi Private Bank strategic plan in the region.
- Develop proactive sales and marketing strategies for different client segments and proactively sales manage the team of bankers covering the UAE market.
- Accelerate sales revenue performance and New Client Acquisition.
- Contribute to the development of the Upper High Net Worth segment strategy in UAE along with senior GWM partners.
- Drive collaboration, partnership and cross sell with the Citi Consumer Wealth business in UAE
- Continuously track sales performance of private bankers covering the UAE market.
- Give client issues the highest level of priority.
- Actively assist bankers in assessing client needs and developing appropriate recommendations.
- Ensure clients are presented with a seamless integration of products and services that best meet their needs.
- Identify, initiate and drive cross-referral opportunities with Institutional Clients Group and Citi Commercial Bank in UAE.
- Communicate risks and reduce exposure for the client and the Citi Private Bank, and ensure compliance with all regulatory requirements, particularly those of the UAE.
- Ensure controls are in place to meet all audit requirements
- Build marketplace awareness of Citi Private Bank and communicate the value that Citigroup can bring to clients and the community.
- Position the Citi Private Bank as the provider of choice for top UHNW Families in the UAE.
- Recruit, select and develop staff with well-rounded skills and knowledge to ensure growth and development of the UAE franchise.
- Ensure staff is appropriately trained on Private Banking products and services, and that the Team can effectively communicate the value proposition of Citi Private Bank and Citi more widely.
- Build social and community involvement by becoming an active participant in local events and becoming a well-known, trusted, and respected professional within the community.
- Work in partnership with the CCO, UAE/ EMEA Control Functions and GWM EMEA Management to ensure there is a strong and effective control environment and a strong employee conduct culture in the UAE. Meet all Citi Policies and Proced



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