Delivery Service Manager

4 weeks ago


Abu Dhabi, United Arab Emirates Emirates International Facility Management (EIFM) Full time

**Key Responsibilities**:

- **Onboarding & Rider Management**: Manage the complete process of onboarding new riders with clients, ensuring that all regulatory requirements are met and the onboarding process runs smoothly.
- **Delivery Operations Oversight**: Oversee the day-to-day operations of delivery services, ensuring timely deliveries and smooth coordination between riders and clients.
- **Legal Assistance**: Handle and provide assistance with legal matters related to bike riders, ensuring compliance with local laws and regulations.
- **Government Relations**: Manage relationships with the RTA (Roads and Transport Authority), ITC (Inter-Transport Control), and other relevant government transport authorities.
- **Compliance & Regulations**: Collaborate with clients to ensure all rider-related regulations are strictly followed and met.
- **Offboarding Riders**: Lead and monitor the offboarding process for riders, ensuring a smooth exit while maintaining compliance with policies.
- **Business Development**: Drive business development efforts to expand and grow the delivery services division, identifying new opportunities and strengthening client relationships.

**Qualifications**:

- Proven experience as a Delivery Service Manager or in a similar role within logistics or delivery services.
- Strong knowledge of government transport regulations, RTA guidelines, and legal compliance related to delivery services.
- Excellent organizational, leadership, and problem-solving skills.
- Ability to manage relationships with clients, government authorities, and vendors.
- Strong business acumen and ability to drive growth in the division.
- Excellent communication skills, both verbal and written.
- Familiarity with delivery management software and tools.

**Benefits**:

- Competitive salary based on experience.
- Health insurance and other benefits.
- Career growth opportunities.
- A supportive and dynamic work environment.
- Ongoing professional development and training.
- Be part of a fast-growing and dynamic company.
- Opportunities for career growth and advancement.
- Competitive salary and benefits package.
- Collaborative and supportive work environment.

Pay: From AED1.00 per month


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