Call Center Associate

4 weeks ago


Dubai, United Arab Emirates NTT Data Services Full time

**Req ID**: 223118

We are currently seeking a Call Center Associate to join our team in Dubai, Dubayy (AE-DU), United Arab Emirates (AE).

**In these roles you will**
**be responsible for**:

- Responsible for managing a customer through the complete implementation and deployment process of a property management system.
- Ensure that all appropriate information is provided, received, and verified in preparation for a successful deployment or upgrade of the PM system at property level.
- Develop pre-work for property administrative tasks and configurations to ensure compliance to brand standards for room types, standard and local rate plans.
- Manage the customer relationship through the deployment process to ensure satisfaction. Schedule and monitor the completion of the installation.
- Provide updates to vendors when necessary.
- Complete all necessary review of configuration documents and successfully initiate and complete cutover and balancing of inventory for installs, escalating when necessary to the appropriate groups.
- Responsible for managing multiple relationships for deployment at the same time.

**Requirements for this role include**:

- Preferably with a college degree in Hospitality Management, or equivalent
- With excellent personal presentation and interpersonal skills, good problem-solving ability and be proficient in Hotel property management systems, in particular Opera and other PMS.
- Fluent in reading, writing and spoken English language skills.
- Fluent in reading, writing and spoken **Spanish language** skills.
- Strong administrative skills are essential, with outstanding demonstrated coaching and development skills.

**Preferences**:

- Excellent communication and listening skills, excellent writing skills, and detail oriented.
- Effective team member/s both within and outside the support organization.
- Can presenting the details of the PM system clearly and concisely.
- Able to assist in answering questions and providing vital updates when necessary.
- Understands IT, training, and Property Management Systems.

Can work well under pressure

**About NTT DATA Services**

**_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team._**

**Job Segment**:Call Center, Consulting, Sales, Technology



  • Dubai, United Arab Emirates Call Center CRM Full time

    **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. - Build sustainable...


  • Dubai, United Arab Emirates BIN SHABIB GROUP Full time

    We are currently looking for call center associate for our Real Estate Division **Responsibilities**: - Managing inbound and outbound calls in a timely manner - Transfer the calls to appropriate executives in the company - Record keeping and maintaining confidentiality - Handle caller needs, answer questions and solve problems - Maintains and improves...


  • Dubai, Dubai, United Arab Emirates BIN SHABIB GROUP Full time

    We are currently looking for call center associate for our Real Estate DivisionResponsibilities: Managing inbound and outbound calls in a timely manner Transfer the calls to appropriate executives in the company Record keeping and maintaining confidentiality Handle caller needs, answer questions and solve problems Maintains and improves quality results by...

  • Call Center Associate

    2 weeks ago


    Dubai, United Arab Emirates Independent Food Company Full time

    Driven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE-based hospitality company with multiple concepts under it's umbrella - SALT, Switch, Parker's, Grind, Somewhere and Public. We are looking for Call Center Associates to join our Customer Care Department in Dubai. Based in our HQ in Tecom, this...

  • Call Center

    1 week ago


    Dubai, United Arab Emirates Age Medical Center Full time

    Only Arab Female Call Center If you have a passion for customer service and enjoy helping others, we invite you to consider joining our team. As a call center representative, you will play a crucial role in handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring an overall positive experience for our customers. Key...


  • Dubai, Dubai, United Arab Emirates Trionix Project Management LLC Full time

    Female OnlyLooking for Presentable Female with Fluent and Excellent Communication Skills.Job Role - Client Follow-up, Meetings, Negotiations, New Business Sales.Skills Required: Fluent English Excellent Communication Punctual Self Motivation Salary + Bonus + Incentives_Setting goals and developing plans for business and revenue growth Pursuing leads and...

  • Call Center Agent

    3 weeks ago


    Dubai, United Arab Emirates DermaMax Medical Center Full time

    We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

  • Call Center Agent

    1 week ago


    Dubai, United Arab Emirates DermaMax Medical Center Full time

    We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

  • Call Center Agent

    3 weeks ago


    dubai, United Arab Emirates Damas Medical Center Full time

    Arabic Speaker Call Center Agent- FEMALES ONLYWe are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes...

  • Call Center Agent

    6 days ago


    Dubai, Dubai, United Arab Emirates Damas Medical Center Full time

    Arabic Speaker Call Center Agent- FEMALES ONLYWe are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in SharjahJOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes...

  • Call Center Associate

    4 weeks ago


    Dubai, United Arab Emirates NTT DATA Full time

    **Req ID**: 223118 We are currently seeking a Call Center Associate to join our team in Dubai, Dubayy (AE-DU), United Arab Emirates (AE). **In these roles you will** **be responsible for: - Responsible for managing a customer through the complete implementation and deployment process of a property management system. - Ensure that all appropriate...

  • Call Center Agent

    5 days ago


    Dubai, Dubai, United Arab Emirates DermaMax Medical Center Full time

    We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone.SKILLS & QUALIFICATIONS Strong command of the Arabic & English language Preferred 2+ years of work experience as a call center Agent. Capable of working under stress...

  • Call Center Supervisor

    2 months ago


    Dubai, United Arab Emirates Padra Medical Center Full time

    As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

  • Call Center Agent

    1 week ago


    Dubai, United Arab Emirates Zia Medical Center Full time

    High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Salary**: AED2,500.00 - AED3,500.00 per...

  • Call Center Agent

    1 week ago


    Dubai, United Arab Emirates Orthosports Medical Center Full time

    1. Customer Engagement: - Handle high inbound and outbound customer calls efficiently and courteously. 2. Service Knowledge: - Provide accurate and comprehensive information to customers, instilling confidence in their purchase decisions. 3. Problem Solving and Resolution: - Analyze and resolve customer issues efficiently and effectively. 4. Documentation...

  • Call Center Manager

    2 months ago


    Dubai, United Arab Emirates NOOR AL MAMZAR MEDICAL CENTER Full time

    We are looking for a skilled **Call center manager **to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. **Responsibilities** - Develop objectives for the call center’s day-to-day activities -...

  • Call Center Agent

    7 days ago


    Dubai, United Arab Emirates Zia Medical Center Full time

    **Requirements**: - High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Responsibilities**: -...


  • Dubai, United Arab Emirates IBT GLOBAL CALL CENTRE SERVICES LLC Full time

    Should have a strong communication skills - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Adhering to all company policies...


  • Dubai, United Arab Emirates La Familia Medical Center LLC Full time

    **Job Description: Call Center/Receptionist - La Familia Medical Center** **Position**: Call Center/Receptionist **Location**: Dubai **Experience**: Medical background with Dubai healthcare experience **Responsibilities**: - Manage patient inquiries via phone, providing accurate information. - Schedule appointments and maintain organized patient...

  • Call Center Supervisor

    2 months ago


    Dubai, United Arab Emirates Padra Medical Center Full time

    Bachelor's degree in healthcare administration, business management, or related field preferred.Previous experience in a call center environment, preferably in a medical or healthcare setting.Proven experience in a supervisory or leadership role, with strong coaching and team-building skills.Excellent communication skills, both verbal and written, with...