Automotive Service Advisor

2 months ago


Dubai, United Arab Emirates Info@gentlemensgarage.me Full time

❖ Can perform a walk-around ocular inspection for check-in indicating the details of the customer, the details of the car, and the customer’s concerns

❖ Receives inquiries and offer automotive workshop services and

❖ assistance by initial consultative vehicle repair advises to customer

❖ Schedules customers for service appointments

❖ Writes service orders and descriptions of problems and repairs

❖ Translates customers’ repair problems into standard repair terminology

❖ Answer questions about service outcome

❖ Explains repairs to customers and the extent of the work needed to be done

❖ Test-drive vehicles to confirm service repairs

❖ Estimate the cost and time needed for repairs

❖ Inform customers upon completion of repairs and when the vehicle is ready for pick-up

❖ Handles customer complaints

❖ Follow up with customer as to the quality of work done, cleanliness,

❖ timely delivery, next service reminder and request for customer

**Salary**: AED4,000.00 - AED8,000.00 per month

**Experience**:

- Automotive: 1 year (preferred)

**Language**:

- English and Arabic (preferred)

License/Certification:

- UAE Drivers License (preferred)



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