Junior Sommelier

8 months ago

Abu Dhabi, United Arab Emirates LPM - Abu Dhabi Full time

To treat all your colleagues and guests as you will treat your family and friends
- Greet all your colleagues when you arrive beforestarting your duties
- Always be punctual, wearing the correct uniform respecting the grooming standards
- Be smiley, friendly and respectful with all our guests and your colleagues
- Always ensure to provide the full LPM experience to all our guests
- Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guests
- Seize every opportunity to develop your owns kills/knowledge and share it with others
- Create a positive and open-minded environment for all

COMMUNICATION
- To attend bi-daily team briefing actively.
- To efficiently communicate and report to relevant supervisors and co-workers in a transparent way.

GUEST RELATIONS
- To recognize guests' preferences and anticipate them.
- To handle all guests' complaints in a friendly and effective way, if escalated, to report to upper management.

OPERATIONS
- To always act and perform accordinglyto LPM standards.
- To ensure the service of the wineduring operations while interacting in a warm and friendly manner with ourguests.
- To ensure that the wine cellar is cleanand well stocked at all times, ability to do requisitions
- To ensure proper maintenance andcleanliness of all beverages areas and Sommelier tools
- To make sure that all beverages arekept at a correct temperature and equipment is well maintained
- To be able to receive and checkdeliveries following our procedures
- To have a thorough knowledge of themenu, wine list, digestive and bar list of LPM
- To always ensure an excellent guestexperience.
- To successfully follow daily duties androle responsibilities.
- To efficiently use the POS systems.
- To respond quickly and positively tochanges within your job role, showing flexibility
- Support and help your colleagues, always work asa team
- Stay honest, authentic and always seek to go tothe extra mile
- Embrace and respect all cultural differences

INDFOH

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