Operations Coordinator

3 weeks ago

Abu Dhabi, United Arab Emirates Mersat Group Management LLC Full time

**Operations coordinator ( MALE & FEMALE)**
Vacancy Announced : 09 April 2024
- **Immediate hiring **:

- Job Title**:Operations Coordinator ( Waste Management Operations)**:

- Facility: Mersat Group, Abu Dhabi (Hamdan Street)
- **Share updated CV on WhatsApp Help Desk +97126444424**

**02 years’ Experience as** **Operations Coordinator** is mandatory (Any Country)

**I. Job Summary**

Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.

**II. Essential Duties and Responsibilities**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Assists in troubleshooting and resolving safety, service, and operational issues.
- Creates, distributes, and closes-out customer tickets on a daily basis.
- Maintains and distributes department related information on a daily basis.
- Communicates with other supervisors and managers about operations and/or dispatch issues.
- Completes and maintains a variety of reports as directed by the department manager.
- Uses office 365 software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents etc.
- Assists with data collection and reporting.
- Assists with the processing of payments and other financial tasks as necessary.
- Assists in the implementation of operational projects as needed.
- Communicates with customers about service and its operations.
- Communicates with employees about scheduling and work assignments as needed.
- May enter and maintain Service records on a daily basis.
- Performs other duties as assigned.

**III. Supervisory Responsibilities**
This job have supervisory duties.

**About Mersat in UAE**
Mersat Group of Companies offers a unique combination of Environment Studies, Waste Management, ISO Certification and Competency Training, Information Technology, Tourism, Logistics and much more with high class quality services beneficial for all types of businesses. We are pleased to announce an incredibly exciting opportunity to join our Abu Dhabi Division.

**About Job**
Operations Coordinator for Waste Management Operations.

**Requirements**:

- Proven experience in operations role
- Good knowledge of relevant computer programs and telephone systems
- Ability to learn about services
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Key Competencies**:

- Responsibility
- Good Communication skills
- Information gathering and management
- Initiative
- Negotiation skills
- Stress tolerance
- High energy levels
- Self-motivation
- Team player

**Education and Experience**:

- Minimum 2 years’ experience in Operations.
- Well capable to handle clients over phone.
- Negotiation skills

**Skills**:

- Accurate listening skills - Advanced
- Communication skills - Proficient
- Computer skills - Proficient
- English Language skills - Excellent
- Negotiation skills - Advanced

Thanks,

HR Director for the Employee Selection Team
Mersat Group Management LLC
Abu Dhabi - UAE

**Job Types**: Full-time, Permanent

**Education**:

- Bachelor's (required)

**Experience**:

- Operations: 2 years (required)

**Language**:

- English Fluent (required)
- Hindi (required)

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