Assistant Housekeeping Manager at Intercontinental

3 weeks ago

Dubai, United Arab Emirates InterContinental Full time

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join **InterContinental Dubai Marina** as **Assistant Housekeeping Manager.**

**InterContinental Dubai Marina** is a Five Star luxury hotel in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

**Your responsibilities and essential job functions include but are not limited to**:

- Assist in supervising and training housekeeping staff, including room attendants, housekeeping supervisors, and laundry staff. Ensure that all team members adhere to hotel standards and procedures.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, hygiene, and maintenance standards are met. Take corrective action as necessary.
- Assist in managing housekeeping supplies, linens, and equipment inventory. Coordinate with the procurement department to ensure timely replenishment of supplies.
- Respond promptly and effectively to guest concerns and requests related to housekeeping services. Work collaboratively with other departments to resolve guest issues and enhance the overall guest experience.
- Ensure compliance with health, safety, and sanitation standards set by local regulations and the hotel. Implement and enforce proper procedures for handling hazardous materials and waste disposal. Assist in preparing and managing the housekeeping department budget. Monitor expenses and identify opportunities for cost-saving initiatives without compromising quality.
- Assist in conducting performance evaluations for housekeeping staff. Provide feedback, recognition, and support for professional development opportunities.
- Lead by example and foster a positive work environment that encourages teamwork, collaboration, and excellence. Motivate and inspire housekeeping staff to deliver exceptional service consistently.

**Ideally, you'll have some or all the following qualifications and experience we're looking for**:

- Bachelor’s degree in hospitality management, Hotel Administration, or related field preferred.
- Proven experience in housekeeping operations, with at least 3-5 years of experience in a supervisory or managerial role within a luxury hotel environment.
- Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.
- Knowledge of housekeeping procedures, cleaning techniques, and use of cleaning equipment.
- Familiarity with hotel property management systems (PMS) and Microsoft Office Suite.
- Fluent in English; additional language proficiency is a plus.

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

We are an equal opportunities employer.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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