Multi-property Reservations Agent

5 months ago

Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

**Job Number** 24138769
**Job Category** Reservations
**Location** The Abu Dhabi EDITION, Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Multi Property Reservations Agent

    3 weeks ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24216408 **Job Category**Reservations **Location**The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...

  • Multi Property Reservations Agent

    6 months ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24096509 **Job Category** Reservations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Multi Property Reservations Agent

    7 months ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24058006 **Job Category** Reservations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Reservations Agent

    4 months ago

    Abu Dhabi, United Arab Emirates RIXOS Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Cluster Reservations Agent

    5 months ago

    Abu Dhabi, United Arab Emirates Hilton Full time

    Cluster Reservations Agent In your role, you will be working as Cluster Reservations Agent for three iconic properties on Yas Island: Hilton Abu Dhabi Yas Island, The WB Abu Dhabi, Curio Collection by Hilton and DoubleTree by Hilton Abu Dhabi Yas Island Residences. A Cluster Reservations Agent will serve as the main contact for room reservations at the...

  • Reservation Agent

    7 months ago

    Abu Dhabi, United Arab Emirates Royal Holiday Homes Full time

    Are you passionate about providing exceptional customer service and ensuring guests have an unforgettable experience during their stay? Royal Holiday Homes is seeking a dedicated Reservation Agent to join our dynamic team. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy helping people make the most out of their...

  • En - Reservation Agent

    7 months ago

    Abu Dhabi, United Arab Emirates AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Multi Property Reservations Manager

    7 months ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24057735 **Job Category** Reservations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and...

  • Reservations Agent

    21 hours ago

    Abu Dhabi, United Arab Emirates Qureos Full time

    **Job Number** 22215448 **Job Category** Reservations **Location** The Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

  • Cluster Reservations Agent

    1 week ago

    Abu Dhabi, United Arab Emirates Hilton Full time

    In your role, you will be working as Cluster Reservations Agent for three iconic properties on Yas Island: Hilton Abu Dhabi Yas Island, The WB Abu Dhabi, Curio Collection by Hilton and DoubleTree by Hilton Abu Dhabi Yas Island Residences. A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must...

  • Reservations Agent

    7 months ago

    Abu Dhabi, United Arab Emirates Rixos Marina Abu Dhabi Full time

    **Reservation Agent** Rixos Hotel Marina Abu Dhabi is seeking a dedicated and detail-oriented Reservation Agent to join our team. As a Reservation Agent, you will play a pivotal role in ensuring that our guests' reservations and inquiries are handled with the utmost professionalism, efficiency, and warmth. Your exceptional communication skills and attention...

  • Reservations Agent

    7 months ago

    Abu Dhabi, United Arab Emirates RIXOS Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Cluster Reservations Agent

    8 months ago

    Abu Dhabi, United Arab Emirates Hilton Full time

    Cluster Reservations Agent - Hilton Hotels in Yas Island In your role, you will be working as Cluster Reservations Agent for three iconic properties on Yas Island: Hilton Abu Dhabi Yas Island, The WB Abu Dhabi, Curio Collection by Hilton and DoubleTree by Hilton Abu Dhabi Yas Island Residences. A Cluster Reservations Agent will serve as the main contact...

  • Restaurant Reservations Agent

    9 months ago

    Abu Dhabi, United Arab Emirates Hilton Full time

    Restaurant Reservations Agent -Food and Beverage - Conrad Abu Dhabi Etihad Towers A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line...

  • Reservation Agent

    7 months ago

    Abu Dhabi, United Arab Emirates GRAVITY HOTEL Full time

    Reservations Agent will be responsible for the entire reservation process by providing prompt, efficient and responsive service to guests, so as to achieve a high level of guest satisfaction. **Key Duties and Responsibilities**: - Processes and confirms guest room reservations made by clients. - Follows procedures to process all room reservations, rates,...

  • Cluster Reservations Agent

    9 months ago

    Abu Dhabi, United Arab Emirates Hilton Full time

    In your role, you will be working as Cluster Reservations Agent for three iconic properties on Yas Island: Hilton Abu Dhabi Yas Island, The WB Abu Dhabi, Curio Collection by Hilton and DoubleTree by Hilton Abu Dhabi Yas Island Residences. A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must...

  • En - Reservation Agent

    7 months ago

    Abu Dhabi, United Arab Emirates RIXOS Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Reservation Agent

    7 months ago

    Abu Dhabi, United Arab Emirates QUALITY STANDARD CONSTRUCTION & BUILDING - LLC Full time

    Tasks and Responsibilities Your tasks and responsibilities as a Hotel Reservation Agent may vary, but generally include the following: - Providing customers with information about the hotel’s accommodation options, rates, and amenities - Processing reservations, cancellations, and modifications using reservation software - Collecting and processing...

  • Reservations Agent

    1 week ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 22144269 **Job Category** Reservations **Location** Aloft Abu Dhabi, Abu Dhabi National Exhibition Centre, Al Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests,...

  • Reservation Agent

    3 days ago

    Abu Dhabi, United Arab Emirates Bab Al Nojoum Full time

    Reservation agent position - based in Mugheirah/Liwa (Western Region) Company accommodation and transportation provided. Hospitality experience in Reservation **Salary**: AED2,300.00 - AED2,600.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required) Shift availability: - Day Shift...