Manager Strategic Accounts Insights

6 months ago


Dubai, United Arab Emirates Talabat Full time

Role Summary

The primary responsibility of this role is to regularly track insights and performance related to identified strategic accounts in each market which contribute to 80% of the NFV (non food vertical) business. This person will will be responsible for closely monitoring performance across commercial/operations/customer/profitability metrics, identifying opportunities for growth, & operational excellence and developing strategies to maximize the potential for strategic accounts in each market.

What's on your plate?- Identify opportunities for growth & operational excellence from each of the Key Strategic Partners- Build weekly/monthly reports, track & communicate performance data- Guide and empower local key accounts managers with right data and insights- Define performance targets, improvements and insights for key accounts- Conduct an in-depth deep dive on key account for assortment, affordability, operations and other commercial levers to identify the levers to improve - this role has direct revenue and operational impact for NFV (non food vertical)- Collaborate with different teams across the organization, communicate with stakeholders, analyze data, derive insights and make recommendations for improvements- Establish insights to impact regional commercial and operations project planning as well as roadmap- Responsible for addressing a range of common problems and complex issues related to growth and operational excellence- Proactively identify issues and challenges faced by strategic accounts and develop innovative solutions along with regional and local stakeholders- Collaborate with internal teams to address any operational or performance-related issues affecting strategic accounts- Drive revenue growth and market share expansion through enhanced performance and strategic initiatives for strategic accounts- Maximize the value and profitability of strategic accounts by identifying growth opportunities and developing tailored strategies for operational excellence- Contribute to the overall success of the business by providing actionable insights and recommendations based on data analysis

What did we order?- Ideal experience is from FMCG or Grocery Retail and ideally in data analytics or performance management roles- Familiarity with analytics and reporting, working with spreadsheets, excel and performance dashboards- Good business acumen and ability to prioritize- Will need to demonstrate both proactive and reactive problem-solving skills- Solid interpersonal and communication skills - It requires the person to have collaborative mindset to work effectively with cross-functional teams and stakeholders across different markets.



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