Assistant Manager
7 months ago
**Job Title**: Assistant Manager (Housekeeping)
**Location**: Abu Dhabi, United Arab Emirates
**Company Provided**: Food, Accommodation, and Transport
**Maximum Salary**: Up to 10,000 AED
The Assistant Manager (Housekeeping) will play a pivotal role in overseeing and managing the housekeeping operations within the designated facility located in Abu Dhabi. This position involves supervising housekeeping staff, ensuring cleanliness standards are met, and maintaining a comfortable and hygienic environment for residents or guests.
**Responsibilities**:
- **Supervision and Leadership**: Supervise and provide leadership to the housekeeping team, including assigning tasks, monitoring performance, and providing training and development opportunities as needed.
- **Quality Assurance**: Ensure cleanliness, orderliness, and hygiene standards are consistently maintained throughout the facility, including guest rooms, common areas, and public spaces.
- **Inventory Management**: Oversee the inventory of cleaning supplies, equipment, and amenities, ensuring adequate stock levels are maintained and orders are placed in a timely manner.
- **Scheduling and Coordination**: Develop and maintain cleaning schedules, assigning staff to specific tasks and areas based on occupancy levels and operational requirements. Coordinate with other departments to ensure seamless guest experiences.
- **Guest Satisfaction**: Monitor guest feedback and respond promptly to any housekeeping-related concerns or complaints, taking corrective action as necessary to address issues and ensure guest satisfaction.
- **Training and Development**: Provide ongoing training and development opportunities for housekeeping staff, ensuring they are equipped with the necessary skills and knowledge to perform their duties effectively.
- **Performance Management**: Conduct regular performance evaluations for housekeeping staff, providing feedback, recognition, and guidance to promote continuous improvement and high standards of performance.
- **Safety and Compliance**: Ensure compliance with health, safety, and sanitation regulations, conducting regular inspections and audits to identify and address any potential hazards or violations.
- **Budget Management**: Assist in the preparation and management of the housekeeping department budget, monitoring expenses, and implementing cost-saving measures where appropriate.
- **Reporting**: Prepare and submit regular reports on housekeeping activities, including occupancy rates, cleanliness scores, and maintenance issues, to management for review.
**Qualifications**:
- Previous experience in housekeeping or hospitality management roles, with demonstrated leadership and supervisory skills.
- Strong knowledge of housekeeping procedures, techniques, and best practices.
- Excellent communication and interpersonal skills, with the ability to interact effectively with staff, guests, and management.
- Attention to detail and a commitment to maintaining high standards of cleanliness and hygiene.
- Problem-solving abilities and the capacity to handle multiple priorities in a fast-paced environment.
- Bachelors degree or diploma in hospitality management, hotel administration, or a related field is preferred.
- Must be legally eligible to work in the United Arab Emirates.
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