Spare Parts Advisor

2 weeks ago


Mussafah, United Arab Emirates Auto Care AUH Full time

You will be responsible for managing the inventory of spare parts for vehicles, ensuring the availability of necessary components to support the maintenance and repair needs of the automotive service department. Your role involves maintaining accurate inventory records, coordinating with suppliers, and providing support to technicians and customers in sourcing the right spare parts. Effective communication, organizational skills, and a solid understanding of automotive parts are crucial for success in this position.

**Responsibilities**:

- **Inventory Management**:

- Maintain an organized and up-to-date inventory of spare parts, ensuring optimal stock levels.
- Regularly conduct stock checks, reconcile discrepancies, and reorder parts as necessary.
- **Order Processing**:

- Process spare parts orders promptly and accurately, either from internal service requests or external customer inquiries.
- Coordinate with suppliers to ensure timely delivery of parts and manage backorders.
- **Technical Knowledge**:

- Provide technical assistance to service technicians and customers regarding part identification and compatibility.
- **Customer Service**:

- Interact with customers to understand their spare parts requirements and provide accurate information on availability and pricing.
- Assist in identifying and sourcing non-standard or special-order parts.
- **Documentation**:

- Maintain detailed and accurate records of spare parts transactions, including sales, returns, and adjustments.
- Generate reports on inventory levels, sales, and other relevant metrics.
- **Supplier Coordination**:

- Build and maintain positive relationships with suppliers, negotiating pricing and terms as necessary.
- Communicate with suppliers regarding order status, lead times, and product availability.
- **Collaboration with Service Department**:

- Work closely with the service department to understand their spare parts needs and ensure a seamless supply of parts for repairs and maintenance.
- Assist in managing the distribution of parts to service technicians.
- **Cost Control**:

- Implement cost control measures to minimize excess inventory and reduce stock obsolescence.
- Identify opportunities for cost savings and process improvements.
- **Compliance**:

- Ensure compliance with all relevant regulations and standards regarding the storage and handling of automotive spare parts.

**Requirements**:

- High school diploma or equivalent; additional education or certification in automotive parts management is a plus.
- Proven experience in a spare parts advisory or related role within the automotive industry.
- Familiarity with inventory management systems and software.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal skills.
- Customer-focused with the ability to provide excellent service.
- Negotiation skills for dealing with suppliers.
- Detail-oriented with a high level of accuracy in record-keeping.

**Salary**: From AED2,000.00 per month


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