E-commerce Executive
3 weeks ago
We are searching for a Hotel/ Hospitality background e-commerce executive to inspect and inform the infrastructure and content on our company's website. The e-commerce associate should remain abreast of and contribute to knowledge about products, discounts, and consumers' preferences. You should also liaise with our IT specialists, data analysts, and copywriters to ensure the accurate rollout of evidence-based updates.
**KEY RESPONSIBILITIES**:
- Upload hotel information/rate/allotment/promotion online
- Generate materialized reservation, pick up, production, etc
- Communicate with hotel reservation team
- Coordinate accommodation excursions & transportation requests for all properties
- To upload rate/package to contracted website as per Director S&M instruction
- Generate reservation report: Weekly report, monthly report, materialize report (RN, Revenue)
- To check across the inventory and filling /top up allotment on OTA if the occupancy is low or left in order to ensure maximum profitability online channel
- To be up-to-date hotels products knowledge
- Handle B2B/B2C - wholesale system
- Ensure rate parity among OTA channels
- To do market survey, analysis of competitors
**Requirements**:
- Demonstrable experience as an e-commerce associate.
- Knowledgeable about guest preferences, particularly as these relate to e-commerce.
- Unrivaled organizational, teamwork, and quality assurance skills.
- Phenomenal market research skills.
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