Customer Care Executive
3 weeks ago
To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.
Greets patients or their families and finds out the nature of their enquiry. 3.2 Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere. 3.3 Advocate Patients’ and their families’ rights and responsibilities, confidentiality, information and education. 3.4 Develops and maintains the feedback/complaint procedure for customers to use and receive redressal. 3.5 Communicates all information to Floor Supervisor on daily basis. 3.6 Expedites flow of visitors/patients and ensure that each person receives outstanding customer service by providing a friendly environment. 3.7 Provides Information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor. 3.8 Investigates patient/visitor concerns and implements appropriate courses of action. 3.9 Keeps accurate records of discussions or correspondence with customers. 3.10 Perform duties of handling Patient /Telephone/Cash/back office work as specified in the duty roaster.Perform other related duties incidental to the work described herein as and when assigned by the higher authorities. 3.12 Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements 3.13 Work accordance with the documented OSH procedures and instructions, specific responsibilities 3.14 Be familiar with emergency and evacuation procedures 3.15 Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports 3.16 Comply with Waste management procedures and policies 3.17 Attend applicable OSH/Infection control training programs, mock drills and awareness programs 3.18 Use of appropriate personal protective equipment and safety systems
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Customer Care Executive
4 weeks ago
Abu Dhabi, United Arab Emirates NMC Healthcare Full time**Administrative activities: General - Makes patients and their families feel welcome in the hospital. - Exhibits care and service with empathy. - Provides personalized service by identifying regular patients, greeting patients by name and maintains their details. - Maintain the Key Result Areas (KRAs) / Key Performance Indicators (KPIs) related to each...
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Customer Care Executive
1 month ago
Abu Dhabi, United Arab Emirates Al Ghazi Al Aufi Company LLC Full timeRoles & ResponsibilitiesNMC inviting application from candidates to fill the position in Abu Dhabi. Applicants who are interested can send resume.CURRENT VACANCIES:1. Customer Care Executive - VIEW & APPLY• Greets patients or their families and finds out the nature of their enquiry.• Develops and maintains the feedback/complaint procedure for customers...
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Customer Care Executive
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates NMC Healthcare Full time**Administrative activities: General Makes patients and their families feel welcome in the hospital. Exhibits care and service with empathy. Provides personalized service by identifying regular patients, greeting patients by name and maintains their details. Maintain the Key Result Areas (KRAs) / Key Performance Indicators (KPIs) related to each section as...
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Customer Care Executive
4 weeks ago
abu dhabi, United Arab Emirates Al Ghazi Al Aufi Company LLC Full timeRoles & ResponsibilitiesNMC inviting application from candidates to fill the position in Abu Dhabi. Applicants who are interested can send resume.CURRENT VACANCIES:1. Customer Care Executive - VIEW & APPLY• Greets patients or their families and finds out the nature of their enquiry.• Develops and maintains the feedback/complaint procedure for customers...
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Customer Care
2 months ago
Abu Dhabi, United Arab Emirates ZC Consultant Full time**Customer Care**: **Job Information**: Answer phone calls promptly and politely. Transfer calls to the appropriate person or department. Welcome visitors and guide them to the right staff member. Ensure customers and visitors have a positive experience. Track and report customer complaints daily. **Job Requirements** - Fluent in English, both spoken...
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Customer Care
2 weeks ago
Abu Dhabi, United Arab Emirates Global one Full timeCustomer Care With 2 years experience Husband visa or Own visa Preferably Asian Nationality Willing to relocate in Abu Dhabi Salary Package AED 3000 **Salary**: AED2,800.00 - AED3,000.00 per month Ability to Commute: - Abu Dhabi (required) Ability to Relocate: - Abu Dhabi: Relocate before starting work (required)
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Customer Care Representative
1 week ago
Abu Dhabi, United Arab Emirates AL RAWAD PERFUMES INDUSTRY Full timeWe need Customer Care Representative for dealing with Indoor customers for selling of perfumes for the Perfumes Industry. Experience in sales of perfumes product. Indoor customer care activity in the area of Abu Dhabi 2000 to 2500 AED salary. **Salary**: AED2,000.00 - AED2,500.00 per month **Language**: - Arabic (preferred)
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Customer Care
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Global one Full timeCustomer CareWith 2 years experienceHusband visa or Own visaPreferably Asian NationalityWilling to relocate in Abu DhabiSalary Package AED 3000Salary: AED2, AED3,000.00 per monthAbility to Commute: Abu Dhabi (required)Ability to Relocate: Abu Dhabi: Relocate before starting work (required)
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Customer Care Representative
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates AL RAWAD PERFUMES INDUSTRY Full timeWe need Customer Care Representative for dealing with Indoor customers for selling of perfumes for the Perfumes Industry.Experience in sales of perfumes product.Indoor customer care activity in the area of Abu Dhabi2000 to 2500 AED salary.Salary: AED2, AED2,500.00 per monthLanguage: Arabic (preferred)
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Customer Care Coordinator
3 months ago
Abu Dhabi, United Arab Emirates Ali Alghanim and Sons Automotive Company Full timeJob Responsibilities/Accountabilities:To check if there are any improvements that can be made to the service provided.To ensure the customer is fully satisfied.To demonstrate care and support for the customer.To capture any dissatisfaction before it potentially becomes severe.To verify with the customer that all is fine with their vehicle and the service...
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Customer Care Coordinator
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Ali Alghanim and Sons Automotive Company Full timeJob Responsibilities/Accountabilities:To check if there are any improvements that can be made to the service provided.To ensure the customer is fully satisfied.To demonstrate care and support for the customer.To capture any dissatisfaction before it potentially becomes severe.To verify with the customer that all is fine with their vehicle and the service...
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Social Media Customer Care Executive
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Farah Experiences Full timeThe Social Media Customer Care Executive is responsible for social media customer service on all Social Media platforms used by Experience Hub for a wide range of brands represented in Abu Dhabi. To be successful you must have a passion for customer service, Social Media and written communications.In order to be considered for the role, you will be able...
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Customer Care Executive/marketing Coordinator
3 weeks ago
Abu Dhabi, United Arab Emirates VLCC Wellness International Full time**Preferred female for this position** Appointment Management The Appointment Management for the respective center is a key responsibility of the CCE, details include the following: ❖ To effectively manage the appointments for the center on a daily basis ❖ To 100% adhere to the VLCC guidelines for appointment management ❖ To ensure appointments are...
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Customer Service Representative
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Sitters Child Care Services Full timeJob Description:We are seeking a dynamic and results-oriented Customer Care Executive to join our team. The ideal candidate will be responsible for managing large volumes of incoming phone calls, generating sales leads, and providing exceptional customer service to our clients.Responsibilities:Manage large amounts of incoming phone calls.Generate sales...
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Customer Care Coordinator
4 weeks ago
abu dhabi, United Arab Emirates Ali Alghanim And Sons Automotive Company Full timeJob Responsibilities/Accountabilities:To check if there are any improvements that can be made to the service provided.To ensure the customer is fully satisfied.To demonstrate care and support for the customer.To capture any dissatisfaction before it potentially becomes severe.To verify with the customer that all is fine with their vehicle and the service...
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Customer Care Coordinator
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Ali Alghanim And Sons Automotive Company Full timeJob Responsibilities/Accountabilities:To check if there are any improvements that can be made to the service provided.To ensure the customer is fully satisfied.To demonstrate care and support for the customer.To capture any dissatisfaction before it potentially becomes severe.To verify with the customer that all is fine with their vehicle and the service...
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Home Care Scheduler
3 weeks ago
Abu Dhabi, United Arab Emirates Ishraq Home Health Care Full timeHome Care based in UAE is looking for a dedicated and committed home care scheduler /coordinator. **Responsibilities**: - can join immediately if possible (Full time) - Proven experience working healthcare sector - The ability to work flexible hours. - Excellent communication skills - Exceptional customer service skills. - A professional appearance and...
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Home Care Scheduler
3 weeks ago
Abu Dhabi, United Arab Emirates Ishraq Home Health Care Full timeHome Care based in UAE is looking for a dedicated and committed home care scheduler /coordinator. **Responsibilities**: - can join immediately if possible (Full time) - Proven experience working healthcare sector more in particular homecare - The ability to work flexible hours. - Excellent communication skills - Exceptional customer service skills. - A...
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Customer Care Executive
1 month ago
Abu Dhabi, United Arab Emirates Zee Store PJSC Full timeData Entry. Overseeing the customer service process. Resolving customer complaints brought to your attention. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Computer Skills **Salary**: AED3,000.00 - AED3,500.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably...
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Customer Care Executive
3 months ago
Abu Dhabi, United Arab Emirates Al Bustan Centre and Residence Full timeNeed a Person with good communication skills in arabic language.This person has to contact with customer database on a one on one communication and turn the conversation to a sale of our products. Candidate must be fluent in arabic speaking as all our customers are Emirati Arabs. He also should have English language skills to coordinate with the Team. Any...