Guest Relations Manager

Summary Requirements and Skills: - Minimum 1 year of experience in a similar role in 5-stars hotel or luxury environment. - Strong interpersonal and communication skills - Sufficient computer knowledge ( Microsoft Office, Opera PMS) - Flexible schedule to meet demands of hotel occupancy. - Fluent in English and additional European language will be...

We’re searching for a Guest Relations Manager who is responsible for providing exceptional customer service to guests at our hotel. Their primary responsibility is to ensure that all guests are satisfied with their needs and receive the highest level of hospitality possible. A little taste of your day-to-day: Every day is different, but you’ll mostly...

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...

Key Responsibilities: Welcome guests upon arrival and assist with check-in and check-out procedures Respond to guest inquiries and requests promptly and professionally Provide guests with information about the hotel and local attractions Ensure guest satisfaction by resolving complaints and problems effectively Monitor guest feedback and make necessary...

**GUEST EXPERIENCE SUPERVISOR** **ABOUT US** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime....

Our reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We’re searching for a Guest Relations Agent capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us. A little taste of your day-to-day: Every day is different, but you’ll mostly be: - Serving as the...

Our reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We’re searching for a Guest Relations Officer capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us. A little taste of your day-to-day: Every day is different, but you’ll mostly be: - Serving as the...

To supervise and ensure the smooth and efficient daily operation of the Guest Engagement operations, ensuring all hotel guests and visitors receive an optimum level of service and care at all times **Functional Accountabilities** - Familiarize yourself with Duty Manager logbook/handover at beginning of shift to be informed of all pending issues -...

**Functional Accountabilities - Ensure Guest Engagement team reviews and updates arrivals lists for the following day, and all departments are informed via daily ‘VIP’ lists - Ensure that pre-arrival calls are conducted by the Guest Engagement team and to contact personally highlighted VIPs prior to their arrivals - Ensure that all VIP arrival units for...

About us As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

To create a unique point of contact for our stars, prior, during and after their stay. Ensure that all preferences and requests are anticipated and met. Offer undivided attention to all stars visiting Paramount Hotel Midtown and build lasting relationships by following our core values. **Duties and Responsibilities** - Comprehensive knowledge of the Hotel,...

To create a unique point of contact for our stars, prior, during and after their stay. Ensure that all preferences and requests are anticipated and met. Offer undivided attention to all stars visiting Paramount Hotel Midtown and build lasting relationships by following our core values. **Duties and Responsibilities** - Comprehensive knowledge of the Hotel,...

Supports disciplinary, grievance and research misconduct investigations through advice on the conduct of the meeting and format. Drafting questions, reports and correspondence to support the process. - Sit on disciplinary and appeal panels and provide advice to the panel on appropriate level of sanction up to and including dismissal. Seeking the necessary...

Supports disciplinary, grievance and research misconduct investigations through advice on the conduct of the meeting and format. Drafting questions, reports and correspondence to support the process. - Sit on disciplinary and appeal panels and provide advice to the panel on appropriate level of sanction up to and including dismissal. Seeking the necessary...

Summary To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered...

**GUEST EXPERIENCE AGENT** **ABOUT US** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime....

Summary Answer hotel telephones courteously and efficiently following Hyatt Centric standards. Meets and greets all guests and assists with registrations. Ensures the strict control of room keys. Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and...

Summary Answer hotel telephones courteously and efficiently following Hyatt Centric standards. Meets and greets all guests and assists with registrations. Ensures the strict control of room keys. Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and...

DoubleTree by Hilton Resort & Spa Marjan Island is looking for a Guest Experiences & Promotions Executive to join the team! With 723 rooms, 14 food and beverage outlets, 7 Pools and a private beach, this award-winning property offers elevated comfort and food inspired by from around the world. **Why Work for Hilton?** Hilton is one of the largest and...

Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service. Recognized for its fusion of contemporary style with...