Guest Experiences

**Job Scope**: - To understand and adhere to all company standards, up to and including mission statements, values and standard operating procedures related to your job description. - To display an open body posture, helpful and cheerful attitude while communicating effectively with our guests and fellow Colleagues in order to support Miral Strategy and...

**Travel is a journey. At Holiday Inn, we help make it a joy.** Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guest’s stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We...

About us Welcome to voco, IHG’s new upscale brand. Drawing on our years of experience in delivering True Hospitality, voco Hotels, gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their individual characters that make memorable travel dependable....

**Functional Accountabilities - Comprehensive knowledge of the Hotel, including all departments, services and outlets - Ensure the lobby is clean, the furniture and newspapers look presentable at all times - Ensure lobby presence at all times - Provide a warm welcome and offer assistance to all guests entering the hotel - Conduct hotel tours every time it is...

Hey there! Are you one of those creative minds? A character, a storyteller? Do you want to be part of a globally recognized brand that has been entertaining for over 100 years? Join the audition as a Guest Engagement Agent and start scripting your own story at Paramount Hotels Dubai. **Job Purpose**: To create a unique point of contact for our guests,...

To create a unique point of contact for our stars, prior, during and after their stay. Ensure that all preferences and requests are anticipated and met. Offer undivided attention to all stars visiting Paramount Hotel Midtown and build lasting relationships by following our core values. **Duties and Responsibilities** - Comprehensive knowledge of the Hotel,...

To supervise and ensure the smooth and efficient daily operation of the Guest Engagement operations, ensuring all hotel guests and visitors receive an optimum level of service and care at all times **Functional Accountabilities** - Familiarize yourself with Duty Manager logbook/handover at beginning of shift to be informed of all pending issues -...

Summary Answer hotel telephones courteously and efficiently following Hyatt Centric standards. Meets and greets all guests and assists with registrations. Ensures the strict control of room keys. Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and...

Guest Service Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** Guest Service Supervisor will be responsible for assisting management in the direction and administration of a...

Suitable applicant should have good & extensive experience in maintaining good relations with the guest. Should have Managing guests’ experiences. Greeting and checking in guests as they arrive. Ensuring guests have a pleasant experience. Arranging reservations. Handling complaints as they arise Recommending off-site amenities Taking care of Guests special...

A Personal Concierge Manager / Guest Service Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Personal Concierge Manager / Guest Service Manager, you will manage the needs of VIP Guests and inform other Team...

**About us** At voco®, we’ve created a new hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character - and that’s something we make...

**Crowne Plaza Dubai Marina** is the perfect location that completely understands modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants. With...

**“Every single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent.” - Mohamed Alabbar** **ABOUT THE COMPANY** Emaar Properties is one of the world’s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls &...

'œEvery single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent.' - '“ Mohamed Alabbar ABOUT THE COMPANY Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in...

**Crowne Plaza Dubai Marina** is the perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants. With...

This function is to efficiently manage Guest laundry, Staff laundry, F & B linen, & Guest room linen activities, ensuring that the cleanliness related to laundry services, orderliness of work areas are well maintained and in accordance with established standards. Ensure that each guest becomes a happy fan of our restaurants, by delighting them with...

**JOB PURPOSE** To lead the delivery of world class customer service at Dubai Opera, while ensuring the welfare of customers, audience members and guests and upholding all Dubai Opera Policies. Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for...

**Job Requisition ID**:163813 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

**Job Requisition ID**:165809 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...