Clinic Supervisor
9 months ago
Job Summary:
The Aesthetic Clinic Supervisor is responsible for overseeing the day-to-day operations of the clinic, ensuring excellent patient care, and maintaining a high standard of service delivery. As the supervisor, you will lead a team of clinic staff, including nurses, theoreticians, and support staff, to ensure smooth workflow, adherence to protocols, and exceptional patient experiences. You will also be responsible for managing inventory, implementing quality control measures, and supporting the clinic manager in achieving business goals.
**Responsibilities**:
Supervise and lead a team of clinic staff, including nurses, aestheticians, and support personnel, providing guidance, training, and performance feedback.
Ensure the smooth and efficient operation of the clinic, overseeing appointment scheduling, patient flow, and day-to-day clinic activities.
Maintain a high standard of patient care and customer service, addressing patient inquiries, concerns, and complaints in a professional and empathetic manner.
Collaborate with the clinic manager to develop and implement clinic policies, procedures, and protocols, ensuring compliance with industry standards and regulations.
Monitor and maintain inventory of medical supplies, skincare products, and equipment, ensuring proper storage, tracking, and reordering as needed.
Implement quality control measures to uphold patient safety, infection control protocols, and treatment effectiveness, in line with industry best practices.
Conduct regular staff meetings, providing updates, training, and fostering a positive work environment.
Collaborate with the clinic manager and marketing team to promote clinic services, participate in marketing initiatives, and contribute to business growth.
Stay up-to-date with the latest aesthetic treatments, technologies, and industry trends, sharing knowledge with the team and participating in professional development opportunities.
Handle administrative tasks such as scheduling, billing, and maintaining accurate patient records, ensuring compliance with data protection regulations.
Qualifications:
Previous experience in a supervisory or leadership role within an aesthetic clinic.
Strong knowledge and understanding of aesthetic treatments, skincare products, and industry trends.
Excellent leadership and communication skills, with the ability to motivate and inspire a team.
Knowledge of clinic operations, including appointment scheduling, patient flow management, and inventory control.
Understanding of medical terminology, treatment protocols, and infection control measures.
Strong organizational and problem-solving skills, with the ability to prioritize tasks and handle multiple responsibilities simultaneously.
Proficiency in using clinic management software and electronic medical records (EMR) systems.
Customer-focused approach with excellent interpersonal skills and the ability to provide exceptional patient care.
Flexibility to work evenings, weekends, and extended hours as per the operational needs of the clinic.
Certification or qualification in a related field (e.g., nursing, aesthetics) is preferred but not mandatory.
Arabs nationalities preferred only
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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