Commercial Department Manager

1 week ago

UAE, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**:
CDMs are responsible for managing a department/s and the team. Ensures merchandising, stock availability, profit protection, sales, BTF and general day-to-day management of department. Ensure excellent customer service in the Department and within the store. Training and Development of the staff, is a role model for sales assistants, senior sales assistants and develop contact with customers.

**What you will do:

- **

Description of Accountability:
**Customer Service**
- Daily coaching of colleagues to maximise impact at department level and developing all employees to deliver world class service.
- Responsible for protecting the Customer Journey whilst duty managing, prioritising and co-ordinating the store objectives to maximise the customer experience
- Replying to all customer feedback and following up actions within the department on a daily basis
- Delivers friendly, knowledgeable and efficient service within the department including sight lines, sizing and one to one customer interaction
- Delivers friendly, knowledgeable and efficient service within the department.

**Store Operations**
- Ensure store opening and closing procedures are adhered to.
- Ensure Store cover is planned and implemented properly.
- Implement company visual guidelines, layouts and timescales within your department and ensuring clear sight lines and clear navigation throughout the department
- Conduct daily floor walks generating positive sale driving actions and coach colleagues around conversion, basket drivers and profit optimisation
- Cash line procedures are adhered to and controls are implemented (employee purchases, returns, damages, etc).
- Safety procedures need to be implemented in line with company policy.
- Adherers to Standard Operating Procedures (SOP) manual on day to day basis

**People Management**
- Newcomers and staff are properly inducted and trained.
- Manage department colleague's Performance Development Reviews (PDRs)and handle all relevant HR issues on a timely manner in accordance with company policies and procedures
- Effectively manages conflicts & motivating colleagues to perform to their best of the abilities

**Required Skills to be successful:

- **
- Knowledge of customer service principles and processes
- Knowledge of sales principles
- The ability to lead and motivate a team
- Excellent communication and 'people' skills
- A strong commitment to customer service
- The ability to work under pressure and handle challenging situations
- Confidence, drive and enthusiasm
- Decision-making ability and a sense of responsibility
- The ability to understand and analyse sales figures
- Good MS excel and word skills
- Some heavy lifiting

**What equips you for the role**:

- **High School or Bachelor Degree**:

- **5-7 years’ experience** in in similar role with Retail sales background.
- Retail Background
- Acumen and the ability to communicate with individuals at all levels
- Taking Initiative
- Drive for Results
- Good communication skills (verbal and written)
- Strong/excellent attention to detail

**About Al-Futtaim Retail**

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make

  • Commercial Manager

    2 weeks ago

    UAE, United Arab Emirates company Magma Aviation Full time

    Magma Aviation United Arab Emirates Published: Published today Office, Operations Contract Are you ready to charter your own career? The runway to success in global aviation begins here Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company? We are looking for...

  • Project Commercial Manager

    3 weeks ago

    UAE, United Arab Emirates NSR Associates Full time

    **Project Commercial Manager**: - Location - United Arab Emirates - Salary - Up to 60,000 AED Lump Sum - Sector - Buildings - Ref No. - Dxb12434 Project Commercial Manager capable of handling a 500 Million AED Buildings Project FIDIC Experience is ESSENTIAL. **Description**: **Commercial Manager / Project Commercial Manager that has a clear track record...

  • Department Manager Accessories

    2 months ago

    UAE, United Arab Emirates Dior Full time

    CDI PLEIN TEMPS EMIRATS ARABES UNIS DUBAI RETAIL/MAGASIN MINIMUM 3 ANS DATE DE PUBLICATION - 04-MAI-2023 REFERENCE - CDC08491 POSITION The Department Manager plays a crucial role in maximizing the sales and profitability of the department. He/she works closely with the Boutique Managers/ Area Manager to enhance commercial performance, maintain...

  • Department Manager Shoes

    2 months ago

    UAE, United Arab Emirates Dior Full time

    CDI PLEIN TEMPS EMIRATS ARABES UNIS DUBAI RETAIL/MAGASIN MINIMUM 3 ANS DATE DE PUBLICATION - 04-MAI-2023 REFERENCE - CDC08490 POSITION The Department Manager plays a crucial role in maximizing the sales and profitability of the department. He/she works closely with the Boutique Managers/ Area Manager to enhance commercial performance, maintain...

  • Commercial Manager

    1 month ago

    UAE, United Arab Emirates NSR Associates Full time

    **Commercial Manager - Client Side**: - Location - United Arab Emirates - Salary - circa 40k aed/mth plus benefits, flights, medical - Sector - Real Estate & Property Development - Ref No. - mco89 Due to the rapid growth in Ras Al Khaimah our Client, a leading Real Estate Developer, is looking to expand its commercial department. Reporting to the Head of...

  • Commercial Manager

    1 month ago

    UAE, United Arab Emirates Faststream Recruitment Group Full time

    **Job Details**: **Posted**:7 minutes ago- **Sector**: Commercial Shipping, Shore-based Shipping & Maritime- **Location**: United Arab Emirates- **Job Ref**: a335859- **Job Type**: Permanent- **Expiry Date**: 14 March 2023- **Contact**: Adam Wybieralski **Contact Phone**: 02380208751- Faststream is currently searching for a Commercial Manager to work for a...

  • Commercial Officer

    2 weeks ago

    UAE, United Arab Emirates Spinnaker Global Full time

    Are you looking for a career in the marine services industry? I am currently working with a leading provider of safe, reliable and customised marine services to Oil, Gas and LNG terminals as well as Port operations. They are looking for a Commercial Officer to join their team in Sharjah, UAE. Your role will be supporting the Commercial Director to maximise...

  • Department Manager- Accessories- Dubai

    2 weeks ago

    UAE, United Arab Emirates Dior Full time

    CDI PLEIN TEMPS EMIRATS ARABES UNIS DUBAI RETAIL/MAGASIN MINIMUM 5 ANS DATE DE PUBLICATION - 13-FÉVR.2023 REFERENCE - CDC08006 POSITION **Role Mission** The Department Manager assists store management to lead and direct all activities required to achieve store business objectives; including but not limited to client development and experience,...

  • Commercial Manager

    5 days ago

    UAE, United Arab Emirates Manpower Middle East Full time

    Posted Date- about 5 hours ago- Location- United Arab Emirates- Job Reference- 31491- Salary- 0.0We are looking for a motivated and experienced individual to join our team as a Capital and Growth Commercial Specialist for a leading mining and metals company. As the Capital and Growth Commercial Specialist, you will play a vital role in planning and executing...

  • Department Manager Leather Goods

    2 months ago

    UAE, United Arab Emirates Dior Full time

    CDI PLEIN TEMPS EMIRATS ARABES UNIS ABU DHABI RETAIL/MAGASIN MINIMUM 5 ANS DATE DE PUBLICATION - 19-JUIL.2023 REFERENCE - CDC08825 POSTE **Role Mission** The Department Manager assists store management to lead and direct all activities required to achieve store business objectives; including but not limited to client development and experience,...

  • Vp of Commercial

    1 month ago

    UAE, United Arab Emirates Talent Pal Full time

    **Job title** VP of Commercial & Supply Chain Management **Grade** **Stream** OQ8 Downstream **Function** Commercial **Location** Muscat **Budget control** OPEX and/or CAPEX and/or Revenue amount as relevant **Reporting to** Chief - Financial and Commercial **Direct reports** - TBD **Job purpose** Lead the creation and implementation of the...

  • Manager - Cargo Commercial

    2 weeks ago

    UAE, United Arab Emirates flydubai Full time

    Manager - Cargo Commercial - 23000570 - United Arab Emirates- Closing Date: Aug 15th 2023**MAIN OBJECTIVE OF ROLE** To manage the commercial team activities by planning and developing market segmentation for Cargo Department, agreeing and implementing sales objectives and marketing strategies, optimising revenues in accordance with the current Sales and...

  • Head - Legal (Commercial)

    1 month ago

    UAE, United Arab Emirates Abu Dhabi Global Market Full time

    Position: Senior Legal Counsel (Commercial) **Summary**: The Registration Authority (RA) prepares and administers the ADGM’s commercial legislation and is responsible for monitoring compliance with such legislation and enforcing against contraventions. In addition to registering legal entities, the RA is also responsible for registering real property...

  • Manager - Commercial

    2 weeks ago

    UAE, United Arab Emirates Majid Al Futtaim Full time

    **BUSINESS INTRODUCTION** Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 42,000 people, revenues of over US$ 18 Billion, and operations in 16 countries. Some of the iconic brands we carry include Mall of the Emirates,...

  • Department Manager- UAE

    2 weeks ago

    UAE, United Arab Emirates Dior Full time

    CDI PLEIN TEMPS EMIRATS ARABES UNIS DUBAI RETAIL/MAGASIN MINIMUM 3 ANS DATE DE PUBLICATION - 16-JANV.2023 REFERENCE - CDC07857 POSITION - Follow up with the area managers to ensure optimization of the stock level usage - Participate in setting up the purchase plan - Ensure all team members are following the established procedures of ordering/...

  • Department Manager- Leather Goods- Dubai

    2 weeks ago

    UAE, United Arab Emirates Dior Full time

    CDI PLEIN TEMPS EMIRATS ARABES UNIS DUBAI RETAIL/MAGASIN MINIMUM 3 ANS DATE DE PUBLICATION - 13-FÉVR.2023 REFERENCE - CDC08007 POSITION The Department Manager assists store management to lead and direct all activities required to achieve store business objectives; including but not limited to client development and experience, human resources...

  • Department In

    1 month ago

    UAE, United Arab Emirates Splash UAE Full time

    The manager is an employee who is responsible for planning, directing and overseeing the operations and fiscal health of a business unit, division, department, or an operating unit within an organization. **Key requirements**: Maximize department sales and productivity metrics in line with shop targets Monitor key data reports on space management, sales...

  • Commercial Solutions

    5 days ago

    UAE, United Arab Emirates Nabors Industries Full time

    Commercial Solutions (Sales) Manager (Canrig) - (Requisition ID: 23000085) Description **JOB SUMMARY**: Commercial Solutions Representative is responsible to coordinate with the commercial teams to strategically identify new and existing customer Energy Transition (ET) opportunities and create deployment solutions of nan02 engine combustion catalyst, Rig...

  • Commercial Manager

    2 months ago

    UAE, United Arab Emirates NSR Associates Full time

    **Commercial Manager - Fit Out & Interiors**: - Location - United Arab Emirates - Salary - 45-55,000 AED per Month + Flights, Medical & Schooling - Sector - Buildings - Ref No. - dbthrt Are you a Commercial Manager based in the Gulf with a track record within High End Interiors & Joinery ? You will be joining a very strong employer with a history in the...

  • Manager, Commercial Strategy

    19 hours ago

    UAE, United Arab Emirates Majid Al Futtaim Full time

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...