Assistant Kids Club Manager

2 days ago


Ras alKhaimah, United Arab Emirates Hilton Full time

As an Assistant Kids Club Manager, you are ultimately responsible for providing a caring and safe environment for children while in the Kids Club to deliver an excellent Guest and Member experience. An Assistant Kids Club Manager will also be required to run the daily operations of the Kids Club and develop team members.

**What will I be doing?**

As an Assistant Kids Club Manager, you are ultimately responsible for providing a caring and safe environment for children while in the Kids Club to deliver an excellent Guest and Member experience. An Assistant Kids Club Manager will also be required to run the daily operations of the Kids Club and develop team members. Specifically, you will be responsible for performing the following tasks to the highest standard
- Strategic oversight of educational and enrichment programs for the appropriate age groups in a safe and stimulating environment
- Create structured programs for day to day members and hotel guests that include wide spectrum of physical, artistic, musical, educational
- Create structured programs for holiday camps and special events
- Run daily operations of the Kids Club including rostering, supervision, quality control
- Prepare a clean play area before after each session with the necessary equipmen
- Undertake administrative duties for the efficient running of the Kids Club
- Advise on the purchase of toys and equipment and ensure all toys are safe and appropriate
- Ensure national standards for Kids Clubs are met
- Promote the Kids Club and other center activities via database, advertising
- Work in close partnership, develop and maintain good relationships with parents
- Manage employee relations, recruitment and complying with the annual PDR process
- Responsible for developing team members
- Manage the department within budget and use resources effectively
- Create appropriate recreational programming for children
- Ensure and maintain a physically and emotionally safe and secure environment for children to participate in children's activities
- Monitor use of the facility and address and/or report potential hazards

**What are we looking for?**

An Assistant Kids Club Manager serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- A certificate in childcare and/or education or equivalent will be an advantage
- Good communication skills, other languages and advantage
- Committed to delivering a high level of customer service
- Knowledge of child development
- Ability to work on their own or in a team
- First aid certificate
- Pool safety certificate

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous customer service experience
- Ability to work calmly under pressure
- Experience and ability to deal with challenging behaviors

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


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