Kids Attendant
4 days ago
The Kids Club Attendant is responsible for ensuring the young guest experience whilst they enjoy the Hotel’s Kids Club facilities, including the activities. You will be responsible for taking care of them with a warm and sincere welcome. Monitoring the young guest needs and safety, ensuring that all Kids Club responsibilities are carried out in an efficient and timely manner is paramount to this role.
**What will I be doing?**
As a Kids Attendant, you will be responsible for:.
- Greeting guests immediately with a sincere and friendly welcome
- Assist guests their needs in the kids club area.
- Respond to guest requests, comments, and concerns in a timely manner
- Organizing activities for the kids
- Create a safe environment for all children attending kids club
- Ensure all parents fill the registration form for their children correctly, containing the history of the child.
- Create an inventory of all toys/equipment at the club
- Ensure all equipment are clean and properly maintained
- Ensure to follow daily, weekly and monthly activity schedules as instructed by the Kids Club Manager.
- Ensure all the club's rules and regulations are enforced at all times.
- Be fully aware of the club's facilities, timings, promotions and prices.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company:
- Perform other duties and responsibilities as assigned or required.
**What are we looking for?**
A Kids Attendantserving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- High School Graduate or equivalent required
- Must maintain a neat, clean and well-groomed appearance
- Intermediate English language skills
- Basic computer knowledge
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous customer service experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
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