Talent & Culture Supervisor

2 weeks ago

Abu Dhabi, United Arab Emirates Rosewood Hotel Group Full time

**Job Description**:
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- OVERVIEW/BASIC FUNCTION:
Responsible for the administration and maintenance of associates recruitment, associates benefits plans and associate relations functions. Provide support to the Talent & Culture Manager and Assistant Director of Talent & Culture.RESPONSIBILITIES:
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Provide support to Talent & Culture Manager and Assistant Director of Talent & Culture in different departmental projects.
- Assist in the organization of associate’s engagement activities, department campaigns and events. Prepare flyers, posters and videos for such events.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate associate’s needs, respond promptly and acknowledge all associates, however busy and whatever time of day.
- Greet all associates arriving at office and assist with their needs. Maintain positive relations at all times. Answer telephone with positive manner.
- Resolve associate complaints, ensuring associate satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Maintain knowledge of all hotel services/features and hours of operation.
- Access all functions of computer. Set up work station with necessary supplies and resource materials.
- Complete supply requisitions and submits to Manager; stock office supplies upon receipt.
- Maintain accurate files and communicate daily changes to Talent & Cultures Manager.
- Type correspondence, memos and reports. Maintain filing procedures.
- In the absence of the Training and T&C Administrative Assistant, prepares ID's and nametags for new employees and replacements for current employees.
- In the absence of the Training and T&C Administrative Assistant and/or when requested, prepares communication coming from the Talent & Culture such as posters for events, birthday calendar, etc. Controls the preparation of monthly associates’ birthday list and makes sure it is being distributed on time.
- In the absence of the Training and T&C Administrative Assistant, prepares all necessary documents in order to proceed with all internal recognition programs (Thank You Cards, Exceptional Extraordinary Awards, Moments of Magic, etc.). Follow-up as required and when needed with all concerned (HoDs and T&C Manager).
- Completes all departmental forms/reports and distributes (PAF, Change of Benefit, Clearance, Overtime, etc.)
- Updates employee HRIS and files according to information listed and under the guidance of the Talent & Cultures Manager (enters data for new joiners, change of status etc.)
- Provides support to the Talent & Cultures Manager in regards to administrative assistance of the Human Resources Department (associates letters, tracking reports)- Assists in processing new hires and transfers by explaining instructions on completing all appropriate forms.
- Provides support to the Government Relation Officer and gets familiar with all government mandatory processes such as visa, security check, RP renewal etc.
- Creates and conducts / facilitates trainings when needed.
- Posts on social media such as Yammer platform, MyCommunity, LinkedIn as requested and where needed.- Conducts reference checks and responds to requests for reference checks on previous associates when applicable.
- Prepare monthly associates birthday list and distribute.
- Prepare 90-Day probationary review notifications and distribute to department managers.
- Process paperwork for resignations/terminations.
- Complete all departmental forms/reports and distribute:

- a. PAF- b. Change of Benefit- c. Clearance- d. Overtime- Process requests for employee Associates Personal Usage Request.
- Review status of incomplete work and follow up actions with Talent & Culture Manager.
- All other duties as required.

QUALIFICATIONS:
- Experience: Minimum two year’s experience in a human resources environment.
- Education: High school diploma.
- General Skills: Must be able to perform job functions with attention to detail, speed and accuracy
- Technical Skills: Proficiency with Microsoft Office products
- Language: Required to speak, read and write English, with fluency in other languages preferred.

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