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Service Manager-heavy Equipment
4 weeks ago
Prepare the team for the upcoming job and allocates job cards to them to align the jobs to the skills set and efficiency level and maximize through put in a timely manner
- Review pre-order forms (Parts proforma) to confirm parts requirements are well matched with the issue on hand and guaranteed to fix the problem
- Ensure quality checks are done on finished jobs by the technicians
- Monitor warranty jobs to ensure the team follows the set warranty guidelines. This includes reviewing job cards and other documentation to justify warranty claims and facilitate smooth processing
- Review workshop figures, such as hours sold, hours worked versus idle hours to monitor progress of operational targets. This includes preparing reports for management discussions
- Monitor communication with customers through Service Advisors
- Monitor and improves the competency of team members. Accountable for the functioning and repairs of tools / equipment being used in the workshop
**Requirements**:
- Minimum 5 years hands-on experience in workshop repair and operations in a production of heavy equipment or construction equipment, out of which 2 years are in a supervisory capacity
- Sound technical knowledge in construction heavy equipment diagnosis and repair
- Knowledge of technical software
- Ability to think analytically
- Planning and organizing
**Salary**: AED7,000.00 - AED8,000.00 per month
Application Question(s):
- Do you have experience in Heavey equipment machinery?
- Are you willing to work in Saja, Sharjah?
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