Manager - People & Culture

6 months ago


UAE, United Arab Emirates Tes Schools Recruitment Full time

**Main Duties**
- Support SLT in the effective attraction and recruitment of school-based staff
- Manage the onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE
- Coordinate and manage employee exit processes, liaising with the Operations teams
- Ensure adherence to updated Employment Law at all times
- Coordinate the school’s probationary processes in accordance with group-wide policies and processes
- Health and Safety: work closely with Operations Team to ensure to risks are mitigated, and communications are distributed
- Lead retention & Employee Engagement for respective school employees
- Assist in guiding junior HROs or P&C Assistant on daily operational matters

**Talent Acquisition & Onboarding**
- Drive pro-active recruitment at school level for following Academic Year
- Conduct pre-employment safer recruitment checks for all staff, including references and suitability/police clearances and ensuring appropriate follow-up based on each case
- Ensure the school’s recruitment activity is in line with the staffing headcount, with the School’s Ops Manager and HQ People & Culture
- Check employment contracts against budget and headcount before it reaches the line manager for signature
- Coordinate new starter induction in school, and ensure communication takes place pre-employment
- Create and issue contracts, contract renewals and associated documentation in line with the group wide terms and conditions and policies
- Coordinate new starter induction in school, and ensure communication takes place pre-employment
- Drive, track and advise SLT team and OSM/OMs on schools Emiratization target to ensure KPI achievement
- Liaise with government relations to ensure new staff are ADEK compliant before the start of the Academic Year
- Assist Principal, HQ P&C and Finance in setting up the Manning budget suggestion and related expenses

**Performance Enablement**
- Coordinate performance review and appraisal cycles in accordance with group-wide policies and processes to support the SLT in achieving a high performance culture
- Track and provide reports to HQ P&C on all key performance cases
- Create and update Job Descriptions inline the performance enablement process and competency frameworks based on schools roles
- Professional development - monitor, book and track PD for school staff and provide reports as requested by the SLT, School Ops Manager and HQ P&C Operations

**People & Culture Operations**
- Management and reporting of staff time and attendance, including managing the time and attendance systems
- Keep the school Organization chart up to date
- Responsible for issuing NOCs and other relevant staff letters (e.g. Bank, Government, Immigration, experience letters etc.)
- P&C KPIs - collate people P&C KPIs - collate people metrics based on the Aldar Education P&C KPI requirements and provide reports on a monthly and ad-hoc basis, including but not limited to absence, turnover, PD, recruitment activity, disciplinary and performance management cases, compliance rates (visas and ADEK pass etc)
- Process exiting staff as leavers and ensure all associated exit procedures are completed, including liaison with HQ payroll for the calculations of full and final settlements, and associated housing close-out procedures
- Responsible for ensuring all resigned staff have correct acknowledgement letter and all relevant documents collated; Exit clearances are completed.
- Maintain up to date confidential employment records and staff files on site at school
- Maintaining HR systems and ensuring they accurately reflect the staffing within the school
- Monitor and maintain CTC, ensuring agreed headcount is correct
- Participate in group-wide P&C meetings in order to share knowledge, best practice and to ensure consistency within group standards

**Employee Relations**
- Support the SLT with investigations and disciplinary management of staff, ensuring accurate records of cases are kept within confidential employment files
- Provide advice, counsel and guidance to employees on relevant issues and escalate to SLT or HQ Head - People Culture where required
- Provide support to SLT in managing informal ER cases in accordance with group-wide policies and standards
- Track all employee relation cases and keep higher management informed of any legal cases
- Be the first point of contact for legal cases
- Maintain and manage all employee relations files
- Any other duties as reasonably expected

**Minimum Qualifications**
- Minimum diploma / degree of higher education in Human Resources or related field.
- Related industry qualification, of graduate level, for the assigned functional area(s).
- Recognized HR Qualification and/or professional subscription (eg CIPD) desirable

**Minimum Experience**
- Minimum 5 years in HR or Recruitment in any industry; or
- 3 year in Generalist HR withi



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