Customer Success Manager

6 months ago


Dubai, United Arab Emirates Thrive Full time

We’re currently on the lookout for a new Customer Success Manager (CSM) to join our growing team of superstars

This is the perfect time to join Thrive if you want to carve out a role with amazing future opportunities as we continue to expand our reach globally.

If you have industry (**L&D or learning technologies**) experience, high energy, and are motivated by helping customers hit their goals, then we'd love to hear from you

**What you'll do**
- Build strong relationships with our customer base in Dubai, understanding key goals and organisational objectives
- Provide consultative guidance to customers, ensuring that they get the most value from Thrive products and services, demonstrating business impact whilst delivering against their wider learning strategy
- Leading regular business reviews, gaining and providing feedback, and exploring more opportunities to work together
- Supporting customers with product training and delivering workshops

**What We’re Looking For**:

- You’re passionate about great learning experiences and pushing the boundaries of how Learning and Development (L&D) teams can support businesses in meeting their goals
- Previous CSM or L&D experience, specifically in the Learning Technologies industry
- A confident communicator, able to effectively lead conversations with L&D leaders
- Curious about latest trends, and innovation
- Able to work in an agile way and can adapt ways of working as our business continues to grow and scale

LI-Hybrid



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