Customer Service Representative

2 months ago

Dubai, United Arab Emirates Interactive digits Marketing Management Full time

We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Calling Team.

Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.

In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

**Language
- Hindi, Tamil, Kannada, Malayalam, Telugu and Bengali**

**Responsibilities**:

- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Requirements**:

- High school diploma or equivalent.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.

Pay: AED2,500.00 - AED3,000.00 per month

**Experience**:

- customer service: 1 year (preferred)
- One: 1 year (preferred)

**Location**:

- Dubai (preferred)

  • Customer Service Agent

    1 month ago

    Dubai, United Arab Emirates Altius Customer Service Full time

    *Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

  • Customer Service Representative

    4 weeks ago

    Dubai, United Arab Emirates Eteen Logistic Service Full time

    **Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...

  • Customer Service

    6 months ago

    Dubai International City, United Arab Emirates TOP H SERVICE Full time

    Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates smart service station Full time

    **Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates UNIMART BUILDING MATERIALS Co. Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

  • Customer Service Representative

    7 months ago

    Dubai, United Arab Emirates United Arab Agencies Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

  • Customer Service Representative

    7 months ago

    Dubai, United Arab Emirates GM4 Creative Sign Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

  • Customer Service Representative

    7 months ago

    Dubai, United Arab Emirates Xavuar Fashion Mart Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

  • Customer Service Representative

    5 days ago

    Dubai, United Arab Emirates JUPITER INFRA GENERAL TRADING L.L.C Full time

    Customer Service Representative Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates Wasalni Limousine Full time

    Join Our Team as a Customer Service/Customer Representative for Bookings! Job Title: Customer Service/Customer Representative for Bookings Location: Dubai, UAE Experience: Previous experience in the tourism industry is required. Customer service experience is essential, and tele sales experience is a plus. Language Requirements: Excellent, clear...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates Al Ghaf General Trading LLC Full time

    **Customer Service Representative Responsibilities**: - Upholding a consistently positive, empathetic, and professional approach when interacting with customers. - Providing timely responses to customer inquiries. - Engaging with customers across multiple communication mediums. - Recognizing and addressing customer complaints effectively. - Acquiring...

  • Customer Service Representative

    2 months ago

    Dubai, United Arab Emirates CITY MAIDS CLEANING SERVICES Full time

    TAGALOG SPEAKING FEMALE CUSTOMER SERVICE REPRESENTATIVE IS URGENTLY REQUIRED TO JOIN COMPANY IN DEIRA, DUBAI We are seeking an experienced Female Tagalog Speaking Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our valued...

  • Customer Service Representative

    4 months ago

    Dubai, United Arab Emirates CITY MAIDS CLEANING SERVICES Full time

    CUSTOMER SERVICE REPRESENTATIVE IS URGENTLY REQUIRED FOR 20 YEARS OLD COMPANY IN DEIRA, DUBAI We are seeking an experienced Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our valued clients. This position requires excellent...

  • Customer Service Representative

    3 months ago

    Dubai, United Arab Emirates CITY MAIDS CLEANING SERVICES Full time

    TAGALOG SPEAKING FEMALE CUSTOMER SERVICE REPRESENTATIVE IS URGENTLY REQUIRED TO JOIN A 22 YEARS OLD COMPANY IN DEIRA, DUBAI We are seeking an experienced Female Tagalog Speaking Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our...

  • Customer Service Representative

    2 months ago

    Dubai, United Arab Emirates Elite Sports Academy Full time

    **Job Title: Customer Service Representative** (Dubai) The Company: Elite Sports Academy is a leading sports services company in the UAE, renowned for its dedication to providing high-quality services such as sports coaching and development, ECA programs for schools, sports holiday camps, and facility management. We offer a comprehensive range of curricular...

  • Customer Service Representative

    7 months ago

    Dubai, United Arab Emirates Elite Sports Academy Full time

    **Job Title: Customer Service Representative** (Dubai) The Company: Elite Sports Academy is a leading sports services company in the UAE, renowned for its dedication to providing high-quality services such as sports coaching and development, ECA programs for schools, sports holiday camps, and facility management. We offer a comprehensive range of curricular...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates Align Staffing Solutions Full time

    A Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must **handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience**. **Salary**: AED3,000.00 per month **Experience**: - customer service: 1...

  • Customer Service Representative

    3 months ago

    Dubai, United Arab Emirates PACIFIC POWER BUILDING MAINTENANCE Full time

    We are hiring Customer Service/Sales Representative for Fire Alarm & Fire Fighting System installation and maintenance. As a Sales Representative, your primary responsibility will be to generate sales for annual maintenance contract (AMC),fitouts, projects. **Responsibilities**: Generate sales for AMC contracts and fitouts ,projects related to fire alarm...

  • Customer Service Representative

    2 months ago

    Dubai, United Arab Emirates Equitix Technical Services LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates Bizrahmed Centers LLC Full time

    We are hiring! We’re currently recruiting for a Customer Service Representative (**UAE National only**) to join our team. **About us.** Bizrahmed is one of the leading cosmetic clinics in the middle east for Plastic Surgery and Hair Transplant procedures. With over 25 years’ experience within the cosmetic industry and an established global presence in...