Marketing Agency Operations Manager

4 weeks ago

Dubai, United Arab Emirates Reef Healthy Bread Full time

We are looking for an experienced and seasoned Marketing Operations Manager to join our Marketing Operations & Production team, overseeing title-level campaign production, creative operations, and project management across our Company Series slate.

The Role

In this role, you will be a key cross-functional partner, responsible for managing the end-to-end project management of a campaign, production budgets for promotional assets, and partnering with creative, media, social, publicity and other cross-functional teams. This means that you are a nimble, solutions-oriented, entrepreneurial, and a creative operations expert. You thrive in a fast-paced environment that requires you to bridge competing priorities amongst global and local cross-functional stakeholders - ensuring all assets are delivered on time, and on budget.

**Responsibilities include**:

- Oversee a slate of Healthy Bread titles by managing end-to-end campaign operational scope including: overseeing relevant budgets, creative development operational management, asset planning and production, and campaign fulfillment/delivery
- Budget and track spend for our company title marketing launches across the entire lifecycle of a campaign (from Creative Development to Delivery)
- Define and manage milestones across an entire campaign lifecycle including: creative development timelines, advise on executive review timing, aggregate stakeholder delivery deadlines, production deadlines due dates and backout timings for asset rollouts (i.e. media deliveries, debuts, etc.)
- Manage creative agency SOWs and creative agency onboarding as needed
- Track creative agency deliverables against the SOW and escalate to primary stakeholders of any potential lock date delays and budget overages.
- Ensure that time-sensitive bottlenecks are eliminated and advise on delivery & budget risks to enable the creation and production of high quality creative at a high velocity.
- Lead and manage cross-functional communications and workflows, ensuring effective exchange of campaign information and global dissemination of campaign milestones, assets and deliverables.
- Partner with a team of operational producers responsible for managing finishing, localization, and trafficking of promotional materials, key art and out-of-home, digital, and social creative assets.
- Manage day-to-day escalations and troubleshooting of creative development and production issues.
- Use data to inform production best practices, eliminating inefficiencies throughout our operational pipelines

**Qualifications**
- 8+ years of creative project management and creative production experience, network, or agency.
- Expert knowledge of marketing campaign and localization workflows, deeply understanding the creative and production process
- High competency and proven track record of project management for high profile global campaigns.
- Experience managing a high volume of creative and campaign types with geographically dispersed teams.
- Strategic thought partner and strong team player.
- You are passionate and curious about all aspects of entertainment marketing.
- You are a natural-born communicator, connecting the dots when others cannot, and have an ability to simplify complex issues and questions.
- You thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity.
- You approach all challenges and obstacles with a solutions-oriented mindset
- You are an agile, goal-oriented personality, driven to succeed, and always up for a challenge

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

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