Quality Assurance Analyst
4 days ago
Core Responsibilities:
- Participate in After-Sales technical training, conduct evaluations, and complete examinations as per HQ timelines. Adapt HQ resources to local needs, develop localized training materials, and oversee training quality through a tailored framework. Implement annual and monthly training plans, combining online and offline methods, while monitoring and assessing effectiveness.
- Innovative ideas from overseas markets for sharing purposes, and relay feedback to headquarters. - Transform technical data from the China headquarters into localized formats suitable for maintenance, spare parts lists, fault trees, etc. - Address on-site technical inquiries from service providers as part of your responsibilities. - Resolve daily technical issues encountered by service providers.
- Compile a weekly/monthly summary of technical support activities.
Qualifications:
- Bachelor’s degree in Engineering, Quality Assurance, or a related field.
- 3-5 years of experience in quality assurance or technical training, preferably in the consumer electronics industry.
- Strong understanding of technical training frameworks and quality assurance processes.
- Excellent communication skills, both written and verbal.
- Ability to adapt technical data and training materials to local markets.
- Proficient in using training management systems and technical support tools.
Pay: AED8,000.00 - AED12,000.00 per month
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