Front Desk Receptionist

2 weeks ago


Dubai, United Arab Emirates Vintage Grand Hotel Full time

**OVERVIEW**

With the goal of providing superior guest experiences, the Front Office Receptionist is involved in any and all aspects of guests' experience in a hotel. The Front Office Receptionist is responsible for knowing and sharing knowledge of all hotel facilities, services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.

**JOB RESPONSIBILITIES**
- Must have past experience in dealing directly with customers from all walks of life and must have acquired general knowledge of basic customer service skills.
- Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
- Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
- Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
- Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
- Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
- Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
- Maintains a friendly, cheerful and courteous demeanor at all times.
- Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.
- Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.
- Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.
- Performs other duties as assigned, requested or deemed necessary by management.
- Knows standard cash handling procedures and knowledge of computerized cash register systems.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures, is aware of accident prevention policies.

**QUALIFICATIONS**
- Knows standard cash handling procedures and knowledge of computerized cash register systems.
- Must be fluent in English.
- Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
- Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

**EDUCATION**
- Minimum a Diploma in hotel management, tourism, or related fields of study



  • Dubai, United Arab Emirates Happy Home Properties Full time

    his is a full-time on-site role for a Front Desk Receptionist. The Front Desk Receptionist will be responsible for performing receptionist duties, including answering phone calls, scheduling appointments, and maintaining files. The Front Desk Receptionist will also be responsible for providing excellent customer service and ensuring clear communication with...


  • Dubai, United Arab Emirates Hayawi Project Management Services Full time

    We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. What does a receptionist do? As a receptionist, you will be the first point of contact for our company. Our receptionist’s duties include offering administrative support across the organization. You will welcome guests...


  • Dubai, United Arab Emirates World Class Properties Full time

    We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. What does a Receptionist do? As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome...


  • Dubai, United Arab Emirates OCS Facilities Management Full time

    OCS Facilities is a premier facilities management company, delivering world-class services across the UAE. We are looking to hire a Front Desk Receptionist for a luxury resort in Ras Al Khaimah, renowned for its outstanding hospitality and guest experiences. **Key Responsibilities**: Welcome and assist guests with check-in and check-out procedures. Handle...


  • Dubai, United Arab Emirates Mano Interiors LLC Full time

    Job description **Receptionist Required for a Office Furniture Company in Dubai.** **Experience: 2-5 years** **Job brief** We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our...


  • Dubai International City, United Arab Emirates CRONY ELECTRONICS Full time

    **Location: Dubai International City** **Responsibilities**: 1. Reception and Inquiry: A. Warmly welcome each member and visitor, providing professional and friendly service. B. Answer inquiries from members and visitors, providing information about the gym, including membership details, class schedules, and facility usage. C. Assist members with check-in...


  • Dubai, United Arab Emirates R.A.D. Sports Full time

    **Company Description** Rad Sports is a sports facility in Dubai, United Arab Emirates, dedicated to bringing people together through amateur sports. Our mission is to provide a space where players from around the world can come together to play and train, fostering a sense of community and inclusivity. **Role Description** This is a full-time on-site...


  • Dubai, United Arab Emirates Al Sarab Hotel Full time

    **3* STAR HOTEL URGENT HIRING FOR HOTEL FRONT DESK RECEPTIONIST**: We are looking for a **Front Desk Receptionist **to manage the daily operations and to perform a variety of administrative and clerical tasks. Here are the below qualifications: - Must have previous experience in Reservations and Reception. - Bachelor Degree in Hotel Management or a related...


  • Dubai, United Arab Emirates Global Career Heights (GCH) Full time

    **Responsibilities**: - Greet clients and visitors with a positive, helpful attitude. - Assisting clients in finding their way around the office. - Announcing clients as necessary. - Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. - Assisting with a variety of administrative tasks...


  • Dubai, United Arab Emirates Global Career Heights (GCH) Full time

    **Responsibilities**: - Greet clients and visitors with a positive, helpful attitude. - Assisting clients in finding their way around the office. - Announcing clients as necessary. - Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. - Assisting with a variety of administrative tasks...


  • Dubai, United Arab Emirates Global Career Heights (GCH) Full time

    **Responsibilities**: - Greet clients and visitors with a positive, helpful attitude. - Assisting clients in finding their way around the office. - Announcing clients as necessary. - Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. - Assisting with a variety of administrative tasks...


  • Dubai, United Arab Emirates Global Career Heights (GCH) Full time

    **Responsibilities**: - Greet clients and visitors with a positive, helpful attitude. - Assisting clients in finding their way around the office. - Announcing clients as necessary. - Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. - Assisting with a variety of administrative tasks...


  • Dubai, United Arab Emirates Sky Track Global Services Full time

    **Job Title: Female Front Desk Receptionist** **Location**: Business Bay, Dubai **Key Responsibilities**: - Greet and welcome guests as soon as they arrive at the office. - Direct visitors to the appropriate person and office. - Answer, screen, and forward incoming phone calls while providing basic information when needed. - Receive and sort daily...


  • Dubai International City, United Arab Emirates CRONY ELECTRONICS Full time

    **CRONY FITNESS IS LOOKING FOR FRONT DESK RECEPTIONISTS** Position Title: Front Desk Receptionist Location: Souk Warsan, Block C - Dubai International City - ورسان ٢ - Dubai **Responsibilities**: 1. Reception and Inquiry: A. Warmly welcome each member and visitor, providing professional and friendly service. B. Answer inquiries from members and...


  • Dubai, United Arab Emirates PREMIER GENIE FZ LLC Full time

    We are looking for a female Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across You will welcome guests and greet people who visit the business....


  • Dubai, United Arab Emirates Sky Track Global Services Full time

    **Job Title: Female Front Desk Receptionist** **Location**: Business Bay, Dubai **Key Responsibilities**: - Greet and welcome guests as soon as they arrive at the office. - Direct visitors to the appropriate person and office. - Answer, screen, and forward incoming phone calls while providing basic information when needed. - Receive and sort daily...


  • Dubai, United Arab Emirates Best Food Company LLC Full time

    ONLY FEMALE CANDIDATE CAN APPLY - MUST BE ON VISIT/CANCELLED VISA 25 - 35 YEARS OLD. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk...


  • Dubai International City, United Arab Emirates Clinic in International City Full time

    We are in search of a full-time Front Desk Receptionist / Administration Assistant cum Receptionist - young, responsible, dedicated, proactive & presentable to manage front desk and administration duties for a Clinic in International City, Dubai. Requirements and Qualifications: Minimum 2 years proven working experience on a similar role. Professional...


  • Dubai, United Arab Emirates Aesthetic Clinic Dubai UAE Full time

    **Job description** We need a Receptionist/Front Desk to join our Aesthetic Clinic. - Must be female - With 2 to 3 years of experience preferably in a Clinic - Can start immediately Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required) **Experience**: - receptionist: 1 year...


  • Dubai, United Arab Emirates Best Food Company LLC Full time

    ONLY FEMALE CANDIDATE CAN APPLY - MUST BE ON VISIT/CANCELLED VISA 25 - 35 YEARS OLD. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk...