Business Intelligence Analyst

3 days ago


Dubai, United Arab Emirates Majid al Futtaim Properties Full time

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities - all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

**Role Purpose**:
We are looking for a strong Business Intelligence Analyst to help us build and efficiently scale our analytics capabilities in the Majid Al Futtaim’s loyalty programme who will join a small and efficient team that provides data, performance insights and customer insights to the loyalty management team and to the broader organization.

**Role Responsibilities and Accountabilities**:

- Closely support ‘Business Intelligence & Innovation’ function of Majid Al Futtaim’s loyalty programme, including but not limited to insights generation, reporting, and data visualization.
- Develop clean, concise, and digestible visualizations and dashboards in Power BI for the team to use and gain insight from.
- Design and develop scalable data models in Azure Analysis Services using industry best practices.
- Implement solutions that meet high standards, robust enough to not require extensive revampat a later stage.
- Maintain, enhance, and optimize current Business Intelligence solutions.
- Continually improve ongoing reporting processes while automating and streamlining self-service support and access to datasets.
- Report key insights and root causes behind variances of key metrics.
- Provide analytical support to other teams (Product, Strategy, Finance, Member Engagement, etc.) within the loyalty department.
- Carry out project based or ad-hoc analysis to deep-dive into business problems.
- Proactively identify opportunity areas for deep dive investigations and future programme development

**Minimum Experience/Qualifications**
- Bachelor’s degree in in a quantitative field (mathematics, economics, finance, statistics, or engineering)
- Master's Degree in statistics, mathematics, computer science, business management, economics or finance is preferred
- Excellent command of English
- Minimum 2-3 years of experience in business analysis, analytics and/or management consultancy
- Experience working in an analytics heavy environment or startup is a plus
- Previous experience in Customer Loyalty, Retail (Grocery and Non-Grocery) and Leisure & Entertainment sectors is a plus
- Hands-on experience with SQL involving complex datasets and multiple data sources.
- Experience in Power BI as a data visualization, analytics tool, data modelling and preparation using DAX and SQL, and knowledge of Microsoft BI Stack.
- Experience with programming languages (Python, R) is a plus



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