Cost Clerk

4 weeks ago


Dubai, United Arab Emirates Experts Plus Recruitment Services Full time

Build long-term relationships with customers to ensure customer retention & loyalty.
- Achieve financial objectives by upselling & discount control, to meet monthly revenue targets.
- Actively engage with the customer through consultation on customer needs & service requirements, through the whole service process, in order to ensure vehicle is fixed right the first time.
- Coordinate with the Production Team to ensure timely progress update of Vehicle to customers at all times to keep the customer informed and to maintain the on-time-delivery commitment.
- At the time of delivery (of the vehicle), ensure that the customer is provided detailed explanation of all work performed & cost associated with those repairs, for the customers to understand the value-addition of services rendered by the business.
- Effectively manage customer complaints to satisfactory closure of all complaints, to sustain & improve the Customer Service Value & Net Promoter Scores.
- Active compliance to all Standard Operating Procedures, Company policies & Distributor Programs to ensure consistency in the customer experience.

**Job Types**: Full-time, Contract
Contract length: 3 months

**Salary**: AED4,000.00 per month

Application Question(s):

- Are you okay on a 3 month contract?
- Would you be requiring sponsorship?
- How much is your salary expectation?
- Are you okay to work 6 days a week?


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