M365 and Endpoint Management L1 Support

Qualification: Computer GraduateExperience: Minimum 2 years in End User SupportExpertisei. M365 Support for all modulesii. End User Configuration i.e., Outlook, OneDrive etc.iiiOperating Systems:Windows 10\11iv. Good command on End User Machine Troubleshootingv. Able to resolve Domain and AD issuesvi. Have experience in Ticket Handling and LoggingPlus: M365...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organizations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts M365 Azure Microsofts Enterprise Resource Planning (ERP) and Customer Engagement (CE)...

Key Responsibilities:Microsoft 365 Security Management:Configure and manage M365 security features including Conditional Access, MFA, and Data Loss Prevention (DLP).Monitor and respond to security incidents and alerts within the M365 environment.Conduct regular security assessments and audits to ensure compliance with organizational policies and regulatory...

We are looking for experienced IT Support Lead **Main Responsibilities** i. Build a cohesive L1 team through training, mentoring and coaching and manage L1 Support Engineers effectively ii. Prepare routine ITSM reports from service desk perspective specifically measuring performance against department KPIs iii. Ensure that Resolution and Response SLAs are...

We are looking for experienced IT Support LeadMain Responsibilitiesi. Build a cohesive L1 team through training, mentoring and coaching and manage L1 Support Engineers effectively ii. Prepare routine ITSM reports from service desk perspective specifically measuring performance against department KPIsiii. Ensure that Resolution and Response SLAs are met for...

Roles & Responsibilities24X7 L1-NOC functions for IP, DWDM & OBN networks, KPI monitoring, FCR, BC, Risk management, Perform E2E incident Management, change management, reporting and analysis,core Help Desk,Demonstrate L1/L2 expertise in handling faults in IP MPLS & DWDM networks.Ensures network and its elements perform with consistency, reliability and...

Roles & Responsibilities24X7 L1-NOC functions for IP, DWDM & OBN networks, KPI monitoring, FCR, BC, Risk management, Perform E2E incident Management, change management, reporting and analysis,core Help Desk,Demonstrate L1/L2 expertise in handling faults in IP MPLS & DWDM networks.Ensures network and its elements perform with consistency, reliability and...

Roles & Responsibilities24X7 L1-NOC functions for IP, DWDM & OBN networks, KPI monitoring, FCR, BC, Risk management, Perform E2E incident Management, change management, reporting and analysis, core Help Desk, Demonstrate L1/L2 expertise in handling faults in IP MPLS & DWDM networks. Ensures network and its elements perform with consistency, reliability and...

Roles & Responsibilities24X7 L1-NOC functions for IP, DWDM & OBN networks, KPI monitoring, FCR, BC, Risk management, Perform E2E incident Management, change management, reporting and analysis, core Help Desk, Demonstrate L1/L2 expertise in handling faults in IP MPLS & DWDM networks. Ensures network and its elements perform with consistency, reliability and...

Key Accountabilities Of The RoleIT Security Admin Unit (20%):IT Security and Device Management (40%):Monitor and Manage Security devices and tools that implemented within BankTroubleshoot technical issues related to SecurityPerform security device health checks as per approved checklist(s)Security Event Monitoring, Incident Response & Support (10%):...

Endpoint Security Operations Team Leader | ADIB Abu Dhabi Islamic Bank Abu DhabiAbu Dhabi Islamic Bank, A Public Joint Stock Company, is a leading Islamic bank headquartered and listed in Abu DhabiUAE with a purpose of being a lifelong partner for customers, colleagues and community. Over the last two decades, ADIB has demonstrated a consistent track record...

Our clients Microsoft BusinessSolutions team is a Microsoft Gold Partner and leader in Microsoftsoftware implementations for medium to large organizationsproviding their clients with the ability to keep up with theeverchanging digital world by implementing Microsofts M365 AzureMicrosofts Enterprise Resource Planning (ERP) and CustomerEngagement (CE) software...

Endpoint Security Operations Team Leader **Role: Endpoint Security Operations Team Leader** **Location: Abu Dhabi** **Role Purpose**: - Manage and Maintain Security devices, Tools / Products implemented at ADIB for day-to-day tasks - Regular monitoring of Security Logs and Events for IT Security devices to review security events and alerts and...

Roles andresponsibilitiesL1 IT Support Engineer requiredwith 3-4 years of experience.Requiredprofile of candidatesMust have between 3 and 4years of experience.Age - less than 27yearsType ofemploymentFull-time

Roles andresponsibilitiesL1 IT Support Engineer requiredwith 3-4 years of experience.Requiredprofile of candidatesMust have between 3 and 4years of experience.Age - less than 27yearsType ofemploymentFull-time

Roles and responsibilitiesL1 IT Support Engineer required with 3-4 years of experience.Required profile of candidatesMust have between 3 and 4 years of experience.Age - less than 27 yearsType of employmentFull-time

Roles andresponsibilitiesL1 IT Support Engineer requiredwith 3-4 years of experience.Requiredprofile of candidatesMust have between 3 and 4years of experience.Age - less than 27yearsType ofemploymentFull-time

Roles and responsibilitiesL1 IT Support Engineer required with 3-4 years of experience.Required profile of candidatesMust have between 3 and 4 years of experience.Age - less than 27 yearsType of employmentFull-time

Roles and responsibilitiesL1 IT Support Engineer required with 3-4 years of experience.Required profile of candidatesMust have between 3 and 4 years of experience.Age - less than 27 yearsType of employmentFull-time

**Main Purpose of Role**: The IT Support Engineer will support the business through solving IT issues and helping increase efficiency of business processes. **Knowledge / Experience (Skills)**: - Experience with Microsoft desktop operating systems, - Experience working in a team-orientated, collaborative environment, - ITIL Experience - Flexibility in work...