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PMO Manager

2 months ago

Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the Role**:
The Al-Futtaim Group is a large conglomerate structured around four operational divisions: automotive, retail, real estate, and financial services. The Group operates in 29 countries through more than 200 companies and has a portfolio of world leading brands. The Transformation Management Office (TMO) is responsible for overseeing transformation activities across the group and executing improvement opportunities in close cooperation with the businesses. The PMO Manager (SAP experienced) drive the day-to-day activities of IT-related transformation programs and projects in close coordination with the TMO team. The purpose of the role is to fulfil the following objectives:

- Lead program management and coordinate activities for IT transformation programs
- Ensure the quality of analysis, activities, and deliverables across IT transformation programs, including the development and validation of business cases and detailed transformation plans
- Help syndicate analysis, results with all stakeholders and manage relations and expectations
- Ensure correct implementation of transformation plan across various initiatives and streams
- Track overall IT transformation program, project ROI, resolve emerging issues - own all dashboard inputs
- Prepare regular reporting and progress updates - keep Strategy & Planning Senior Manager informed of quality of outcomes and emerging issues
- Work closely with internal and external stakeholders to proactively drive momentum of the transformation
- Implement Transformation Management Office tools and train Transformation Leads across programs

**What You Will Do**

**Overall**
- Drive complex IT transformation programs, i.e., SAP implementation, on daily basis across divisions throughout Transformation program
- Maintain familiarity with all programs’ content and progress
- Develop transformation approach including timeline with milestones, dependencies, team organization and budget
- Coordinate stakeholders’ engagements, prepare agendas for meetings, and record key decisions and actions
- Maintain transformation momentum by ensuring accurate and timely distribution of communications and reports to stakeholders
- Understand standard management methods, help prioritize initiatives, and anticipate issues
- Prepares ad hoc requests, analyses, and reports

**Assessment & Planning**
- Align SAP implementation with corporate strategic goals
- Support the definition of IT architecture
- Identify opportunities for automation
- Conduct cost/benefit analyses
- Lead collection and organization of relevant data for initiative planning and analysis
- Help define financial and non-financial impact of programs and initiatives

**Validation & Implementation**
- Support detailed planning and validation of business cases
- Track and support implementation progress, and identify / highlight issues that merit investigation
- Support transformation leads in collecting information and documenting progress of initiatives
- Ensure TMO tools and systems are followed and reported on a timely basis and projects/programs are progressing as planned
- Track financial and non-financial impact of initiatives and overall projects
- Prepares detailed analyses and presentation of outcomes

**Required skills to be successful**:

- Strong analytical thinking, problem solving, resourcefulness and time management capabilities
- Strong interpersonal skills and ability to establish contact and trust with multiple stakeholders across various divisions
- Ability to anticipate conflict and resolving pending issues
- Strong oral and written communication - excellent ability to crystalize messages for executives
- Strong understanding of business and policy issues faced by organizations
- High attention to detail without losing the big picture
- Ability to operate well under ambiguity and to drive people towards an endpoint without conflict

**What equips you for the role**:

- 5+ years of professional consulting experience, typically management consultant in IT related fields across variety of businesses
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