Service Manager
1 day ago
We are seeking a dynamic and experienced **Service Manager (Automotive)** to join our team in the UAE. The Service Manager will be responsible for overseeing all aspects of our service operations, ensuring the highest level of customer satisfaction and operational efficiency.
**About us**:
**EVS UAE **is a leading provider of electric vehicle solutions, committed to driving sustainable transportation in the UAE and beyond. As the demand for electric vehicles continues to grow, we are dedicated to delivering exceptional service and support to our customers, ensuring their EV experience is seamless and enjoyable.
**Key Responsibilities**:
- Manage the daily operations of the service department, including supervising staff, scheduling, and workflow optimization.
- Ensure that all service processes adhere to company standards and procedures.
- Develop and implement strategies to enhance customer satisfaction and retention.
- Monitor service performance metrics and implement corrective actions as needed.
- Collaborate with other departments to improve overall business performance.
- Handle customer escalations and resolve issues in a timely and effective manner.
- Stay updated on industry trends and technologies to drive continuous improvement.
**Requirements**:
- Bachelor's degree in Business Administration, Automotive Engineering, or related field.
- **4-5 years of experience** in a similar role within the automotive industry in the UAE.
- **Fluency in Arabic and English is required.**:
- Strong leadership and communication skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to thrive in a fast-paced and challenging environment.
**Benefits**:
- Good salary with opportunities for advancement.
- Employment Visa & Health insurance coverage.
- Paid Annual leave days.
**How to Apply**:
We look forward to hearing from you
Pay: AED3,000.00 - AED6,000.00 per month
**Experience**:
- Automotive Service Manager: 1 year (required)
**Language**:
- Arabic (required)
- English (required)
**Location**:
- Dubai (required)
Willingness to travel:
- 100% (required)
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