Attendant-door
1 week ago
**Numéro de l'Emploi** 22125027
**Catégorie d'Emploi** Rooms & Guest Services Operations
**Lieu** The St. Regis Dubai The Palm, The Palm Island Jumeirah, Dubai, United Arab Emirates, United Arab Emirates AFFICHER SUR LA CARTE
**Horaire** Full-Time
**Situé à distance ?** N
**Mutation?** N
**Type de Poste** Non-Management
Accueillir et accompagner les clients jusqu'aux chambres. Ouvrir les portes et aider les clients et les visiteurs entrant et sortant de la propriété. Fournir aux clients les informations relatives aux commodités, services et heures de fonctionnement de la propriété, et pour les sites d’intérêt et les activités de la région. Identifier et expliquer aux clients les caractéristiques de la chambre (p. ex., l'utilisation de la clé de la chambre, le mini-bar, où trouver de glace et des distributeurs automatiques, le coffre-fort dans la chambre et le service de blanchisserie). Transporter les bagages des clients entre la chambres et la zone de conciergerie désigné. Aider avec le stockage et la récupération des bagages. Aider les clients et les visiteurs à monter et à descendre des véhicules, y compris aider les clients avec le chargement et le déchargement des bagages. Fournir aux clients les directions. Organiser le transport (p. ex., taxi, navette) pour les clients et les visiteurs, et consigner les demandes de transport à l'avance en fonction des besoins. Communiquer les procédures de stationnement aux clients et aux visiteurs.
Suivre et appliquer toutes les politiques et procédures de sécurité de la chaîne; rapporter les problèmes de maintenance, les risques d’accident, les accidents ou les blessures; suivre les formations et obtenir les certifications requises en matière de sécurité. Veiller à ce que son uniforme et son apparence soient propres et professionnels. Respecter la confidentialité des renseignements exclusifs; protéger les biens de l’entreprise. Soutenir tous les collègues et les traiter avec dignité et respect. Soutenir l’équipe dans l’atteinte des objectifs communs. Se conformer aux attentes et aux normes d’assurance qualité. Déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu’à 50 livres (22,7 kg) sans assistance. Aider à déplacer, soulever, porter, transporter et placer des objets pesant plus de 75 livres (34 kg). Se tenir debout, assis ou marcher pendant une période prolongée ou pour un quart de travail complet. Se déplacer à la vitesse requise pour répondre aux situations de travail (p. ex., courir, marcher, jogging). Lire et vérifier visuellement l’information dans une variété de formats (p. ex., en petits caractères). Atteindre les objets au-dessus de la tête et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Se déplacer sur des surfaces en pente, inégales ou des marches glissantes. Monter et descendre les escaliers et les rampes de service. Accueillir et reconnaître tous les clients selon les normes de l’entreprise. Parler aux autres en utilisant un langage clair, approprié et professionnel et répondre au téléphone en utilisant l’étiquette appropriée. Demeurer vigilant afin de détecter les personnes indésirables sur la propriété. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.
- Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable._
- L’enseigne St. Regis a lancé son premier établissement de luxe il y a plus de 110 ans en ouvrant l’hôtel St. Regis à New York. C'est là que John Jacob Astor IV a ouvert les portes de son chef-d’œuvre de style Beaux-Arts sur la Cinquième avenue de New York. Depuis, l’enseigne St Regis n’a jamais cessé d’incarner l’élégance sans faille et le service sur mesure. Aujourd’hui, l’enseigne St. Regis propose plus de 40 établissements d’exception dans le monde entier. C’est à St. Regis que naissent les nouvelles tendances, que l’on repousse les limites et que les clients jouissent d’un séjour exquis. Nous vous invitons à consulter les offres d’emploi proposées par l’enseigne St. Regis.
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