IT Manager
3 weeks ago
**Position Overview**:
**Key Responsibilities**:
**1. Website Operations Management**
- Oversee the day-to-day operations, maintenance, and performance of the eCommerce website.
- Ensure website uptime, functionality, and speed optimization to deliver a superior user experience.
- Manage and implement updates, security patches, and plugins.
- Collaborate with developers, designers, and content creators to maintain and enhance the website's features and design.
- Monitor and troubleshoot issues related to hosting, domain, and SSL certificates.
**2. IT Infrastructure & Security**
- Manage the company's overall IT infrastructure, ensuring its reliability, security, and scalability.
- Establish and enforce IT policies and best practices across the organization.
- Implement cybersecurity measures to protect customer data and company information.
- Provide technical support to internal teams and resolve IT-related issues promptly.
- Oversee the procurement, configuration, and maintenance of hardware and software systems.
**3. Paid Ads Overlooking & Analytics**
- Collaborate with the marketing team to ensure the technical integration of paid ad campaigns (Google Ads, Meta Ads, etc.) with the website.
- Monitor ad performance metrics to ensure campaigns are running effectively and aligned with business goals.
- Troubleshoot tracking and attribution issues (e.g., Pixel/Tag Manager setup).
- Generate actionable insights from analytics tools to optimize website and ad performance.
**4. Strategic Leadership & Reporting**
- Identify emerging technologies and tools to enhance website functionality and marketing effectiveness.
- Create and maintain detailed reports on website performance, IT operations, and paid ads results.
- Act as the point of contact for third-party vendors, service providers, and developers.
- Train and support team members on IT-related processes and best practices.
**Requirements**:
- **Education**: Bachelor’s degree in Information Technology, Computer Science, or a related field.
- **Experience**: 3+ years in IT management, website operations, or a similar role, preferably in eCommerce.
- Strong understanding of eCommerce platforms (WooCommerce, Shopify, Magento, etc.).
- Proficiency in web technologies (HTML, CSS, JavaScript, PHP) and hosting environments.
- Experience with paid advertising platforms like Google Ads and Meta Ads.
- Familiarity with analytics tools such as Google Analytics, Piwik PRO, or similar.
- Solid understanding of SEO, website optimization, and security best practices.
- Excellent problem-solving and communication skills.
**Preferred Skills**:
- Certifications in IT or digital marketing (e.g., Google Ads certification).
- Knowledge of API integrations, CRM systems, and marketing automation tools.
- Experience with cloud-based hosting solutions (AWS, Kinsta, etc.).
**What We Offer**:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and growing eCommerce business.
- A supportive and innovative work environment.
If you’re passionate about leveraging technology to drive business success and thrive in a fast-paced eCommerce environment, we’d love to hear from you
**Job Types**: Full-time, Permanent
Pay: AED8,000.00 - AED12,000.00 per month
Ability to commute/relocate:
- Dubai International City: Reliably commute or planning to relocate before starting work (required)
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