Collection Executive
8 months ago
Reconciling customer accounts through payment follow-ups
- Sending payment reminders
- Investigating and solving customer's problems
- Communicating the right information to the customers
- Establishing contact with customers to verify their details and account status
- Making collections pitches to customers by following standard scripts
- Handling customer queries, objections and rebuttals
- Negotiating payment terms with customers
- Updating customer account status
**Language**:
- Hindi (preferred)
- English (preferred)
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Collections Executive
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