Manager - Communications Strategy & Operations
2 months ago
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
**Purpose**:
Communications Manager is the affiliate and hub point of contact accountable for strategic internal and external communications.
**Qualification & Experience**:
**Basic Requirements**:
- At least 5 years’ experience of working in the healthcare communications, corporate affairs and media environment.
- Excellent written and verbal English communications skills, Arabic is a plus.
- Demonstrated experience of leading internal communications to improve engagement.
- Demonstrated experience in developing integrated external communication campaigns.
- Experience working in a global organization or within a matrixed structure.
- A real team player with the ability to interact and collaborate well with people from all business teams and oversee projects from start to finish.
- Ability to manage issues and crises and stay calm under pressure.
- Ability to manage, motivate and coach a team of professionals without a direct reporting relationship.
- Effective project management skills, including the ability to prioritize and make appropriate trade off decisions.
- Good analytical skills
- Digital communications and social media experience are a must.
- Understanding of the META marketplace and industry.
**Additional Preferences**:
- Experience working in the pharmaceutical/ healthcare industry
- Proficiency with IT tools (i.e. MS Word, Excel, PowerPoint, Photoshop)
**Key Responsibilities**:
**Key Objectives/Deliverables**:
- Serve as strategic single point-of-contact in MEA for strategic internal and external communications plans to achieve business objectives.
- Lead Corporate external communications and PR strategy to drive awareness and reputation in line with corporate and affiliate objectives.
- Lead Environment Shaping and disease awareness communications, in support of future launches, partnering with the broader PRA, Corporate Affairs, Marketing, and Medical teams.
- Leverage partnerships with Patient Advocacy Groups, Professional Relations groups, external Disease PR / External Disease Digital Campaigns, and Public-Private Partnerships.
- Support affiliate on product launch readiness/ product branded PR and integrate into business planning exercise and Launch Readiness reviews.
- Manage key stakeholder engagements with media, government, and industry bodies.
- Build affiliate capabilities for corporate communications and guide leadership public speaking and media engagement.
- Consult on META affiliates social media strategy and content development while managing MEA social media presence.
- Manage agencies to achieve set external communications objectives.
- Implement established media and compliance guidelines for all PR activities as well as identify new risk areas and potential solutions.
- Support the META GM and META lead Team in evolving leadership communications through managing, planning, and delivering key tactics.
- Develop and implement an internal communications strategy that highlights Lilly’s culture, DEI efforts, and organizational priorities.
- Partner with HR and relevant functions to build and implement internal communications strategies and initiatives to build employee engagement.
- Build network and collaboration with affiliate communicators and share best practices and lessons learnt.
- Act as affiliate coordinator for social impact initiatives to guide affiliate through execution and planning.
- Understand external and internal communications trends to continuously improve communication strategies.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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