Windows System Administrator

12 hours ago


Dubai, United Arab Emirates GTS Corporate Full time

**Experience Required**:

- 3 to 5 years of experience in a Technology / IT function in a recognized international organization. Financial services industry and Middle East experience highly desirable.
- Excellent knowledge on data center technology, designing and operating data centers.
- Working knowledge of defining operational processes and procedures.
- Experience in managing services based on ITIL or similar framework
- **Technologies: Windows Server, Active Directory design and management, Group Policy customization, Hyper-V, Citrix VDI/XenApp, MS Azure ,MS 365 and HP DL/ IBM Flex/Cisco UCS Servers**.
- International certification on MS products and Security systems will be added advantage

**Education**

**Personal**
- Excellent analytical and problem management skills.
- Dedicated approach to service management
- Excellent attention to detail and organizational skills.
- Ability to successfully anticipate issues or challenges without being specifically directed.
- Strong ability to meet target deadlines and manage time effectively.
- Ability to multi-task.
- Excellent written and oral communication skills

**Job Responsibility**:
**Availability Management**
- Ensure that availability of services exceed the defined service levels.
- Maintain WINDOWS infrastructure environment during business hours ,off-hours & Weekends.
- Install, configure and maintain highly optimized Virtualized WINDOWS environment using **Hyper-V, Nutainx AOS & MS Azure**.

**Performance Management and Quality of service**
- Define performance management parameters for related services.
- Ensure the services exceed the defined performance levels.
- Review performance regularly and ensure proactive actions and communication to avoid disruption to services

**Change and Configuration Management**
- Ensure that changes to **Servers\Endpoints\**security are managed and operate within the agreed service levels.

**Incident and Problem Management**
- Provide **1st & 2nd **level support for incidents and problems related front end solutions.
- Ensure that incidents and problems do not impact the agreed service levels.

**License Management**
- Manage all licenses related to Server Infra within the scope of the team.
- Ensure that the services are operated within the defined measures and controls.
- Ensure licenses are renewed on a regular basis.

**Disaster Recovery**
- Responsible for disaster recovery of various systems & data centers.
- Work closely with other teams to achieve overall disaster recovery and continuity to suit organizational needs.
- Provide data protection, recovery and business continuity.
- Test and validate disaster recovery and business continuity methods in WINDOWS environment.

**Salary**: Up to AED12,000.00 per month



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