Operations Executive

2 months ago


Ajman, United Arab Emirates Analytica-data Full time

Key Responsibilities:
Order Management:

- Receive, review, and process customer orders promptly.
- Ensure orders are fulfilled accurately and in a timely manner.

Packaging and Presentation:

- Prepare and package gift items such as flowers, chocolates, and personalized gifts with high attention to detail.
- Ensure packaging standards are met to maintain brand quality.

Inventory Management:

- Monitor stock levels of gift items, packaging materials, and other supplies.
- Coordinate with suppliers to replenish stock when necessary.

Coordination of Logistics and Shipments:

- Organize and coordinate with logistics partners for smooth and on-time deliveries.
- Track shipments and resolve any delivery-related issues.

Quality Control:

- Conduct quality checks to ensure all gifts are prepared as per customer specifications.
- Identify and resolve any discrepancies in orders.

Supplier & Vendor Relations:

- Work closely with suppliers for procurement of flowers, chocolates, and other gift items.
- Build strong relationships with logistics providers and couriers to ensure reliable service.

Customer Support:

- Assist in addressing customer inquiries related to orders, shipments, and product availability.

Process Improvement:

- Continuously look for ways to optimize packaging, storage, and delivery processes to enhance efficiency and reduce costs.

Qualifications:

- Proven experience in operations, logistics, or a similar role within the gifting, retail, or hospitality industry.
- Hands-on experience in packaging and arranging gifts (flowers, chocolates, etc.) is a must.
- Strong organizational skills with the ability to multitask and manage time effectively.
- Proficiency in using inventory management software or logistics platforms.
- Excellent communication and coordination skills.
- Ability to work in a fast-paced environment and meet deadlines.

Preferred Skills:

- Familiarity with flower arrangement and chocolate packaging.
- Experience in working with logistics providers and couriers.
- Knowledge of e-commerce operations would be a plus.

Why Join Us?
- Be part of a creative and dynamic team in a growing business.
- Opportunity to work with premium gifting items and develop your skills.
- Competitive salary and benefits package.

Pay: AED2,000.00 - AED2,500.00 per month


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