After Sales Manager Marine Division

2 weeks ago

Dubai, United Arab Emirates Alfa Laval Full time

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

Who you are

You are a self-motivated team player and a Transformational Leader, with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are result driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige. You are a team player with a dedicated attention to the development of the business through business partners, and our Sales Team

If the above sounds like you, this position might be just what you’re looking for

About the Job

In this role, you will be an active member of the Marine Division Management Team and the Service Community for Middle East & Africa, while also representing Alfa Laval Middle East in the Global Service Arena.

You will contribute to growing After Sales businesses by helping our customers make their processes more energy efficient and sustainable.

You will be responsible to

1) Drive “Excellence in Sales” and drive the business with a specific focus on After Sales and Service, by proactively leading and supporting Sales within and across the Sales Company.

2) Be able to use data to drive market gap analysis and devise strategies to improve our market presence, including familiarity creating business cases and plans to drive investment.

3) Be extremely customer focused and drives a customer first attitude in the team and in the Sales Company

4) Develop and increase the extensive network of business partners, securing a consolidated indirect sales team

5) Develop a deep understanding of the industry and market, including market drivers and competitive landscape within the scope. You will be the owner of Marketing Plan for the specific business and to set the pricing strategy.

6) Introduce, develop and sell new solutions directly to the customers/market.

7) Coordinate big turnaround opportunities and is the contact responsible with Central Division/Business Units.

8) Be able to adapt new ways of thinking to drive connected and digital services portfolio

10) Be hands on and able to look at unexplored markets, plan and deliver results based on the Sales Company strategy

11) Manage a strong team based across Middle East and Southern & Eastern Africa

Who you are
- Have Marine Industry experience
- Knowledge and experience in at least one of the following products: Boiler Systems, Separators and/or Heat Exchangers
- Exposure to Service landscape and understanding of customer expectations
- Strong focus on digital presence as a medium to develop business
- A caring leader that looks for the wellbeing of team members and ensures a positive working environment
- Strong business acumen - Business/marketing analysis, service agreements, pricing strategies, negotiation, sales & marketing
- Strong financial acumen - Profit Loss, Balance Sheet and Cash Flow
- Good a creating and maintaining customer relationships
- Systems/Solutions Engineering knowledge and technical knowledge
- Excellent communication skills
- Proficiency in Excel, Word and PPT
- Engineering Degree - Marine, Mechanical or related. MBA will be an advantage.

Why should you apply
- We offer you an interesting and challenging position in an open and friendly environment, where we help each other to develop and create value for our customers
- Alfa Laval is a young innovative traditional company of more than 130 years of history and 3 decades in the Middle East
- In Alfa Laval we look for Leaders that can help us to drive our purpose of accelerating the success of our customers, people and planet
- Exciting place to build a global network with different nationalities to mingle and to learn
- Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day

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