Operational Customer Service Manager

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...

**Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...

**Job Title**: Customer Services Manager / Office Manager **Location**: Dubai, UAE **Company**: Dexterous DMCC **About Us**: Dexterous DMCC is a prominent company in the telecom and commodities sectors. We are seeking an experienced and organized Customer Services Manager / Office Manager to oversee customer service operations and ensure the smooth...

Immediate Hiring Position: Sales & Customer Service Location: Baniyas Square, Dubai **Job Type**: Full-tim **Salary**: 4000-5000 AED **Responsibilities**: 3. Liaise with embassies, consulates, and relevant authorities to obtain necessary information and updates. 4.Provide excellent customer service by addressing inquiries, concerns, and providing...

**About Us**: At **Angel Cakes**, we pride ourselves on offering exceptional customer experiences alongside our delicious, healthy treats. We are looking for a passionate **Service Manager** to lead our front-of-house operations, ensuring seamless service and happy customers every day. **Key Responsibilities**: - **Customer Service Excellence**: - Ensure...

**Deluxe Holiday Homes **is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 680+ properties and employ a dedicated team of over 240+...

**Position Title: Operations and Customer Service Associate** **Location**:Dubai **About Us**: Table Therapy, an event company specializing in table set-up rentals, and DWISI, a luxury preloved fashion marketplace mobile app. We pride ourselves on delivering exceptional experiences and high-quality services to our customers. **Responsibilities**: -...

**About Us** The ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally. We are a 100% digital, data-driven tech company providing first-rate offers across renowned dining, leisure, entertainment, and hotel brands worldwide. The ENTERTAINER has grown with the aim of creating...

Customer management: visit customers by hierarchical classification, collect explicit and potential needs of customers, coordinate resources to solve problems, and verify in a closed loop to ensure that customer needs are met and satisfied. Vehicle management: master the operation status of vehicles in the market, solve the service needs of the market in a...

**Job Purpose**: The Customer Service Manager is responsible for managing all aspects of service delivery and contracts for the major client Airlines & Lounges of Emirates Flight Catering (EKFC) and acts as a management interface between the client and internal stakeholders. The Customer Service Manager will pro-actively identify client needs, potential...

**Operations and Customer Service Executive** **Aufgaben** In this role, you’ll be the cornerstone of our import operations in the UAE and GCC region, ensuring seamless coordination and exceptional service. Your daily mission will include: - **Driving shipment success**: Oversee Air, LCL, FCL, and ISO Tank movements, managing each step of the journey...

**Company Introduction** Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89...

**Job Purpose** - The primary responsibility of a Customer Service Manager (CSM) is to ensure an exceptional service and resolving operational issues exclusively for PRB customers. - The objective is to ensure prioritization of processing for PRB customers’ requests at PRB centers and liaise with retail branch for PRB customer related matters. - The CSM is...

We are hiring for a high end premium aesthetic clinic in Al Wasl area, Dubai. The clinic has got an established name in beauty aesthetic space. The group has multiple clinics in Dubai. The role is at one of their clinics in Al Wasl area. - The role is to manage the customer service at the clinic for all their clients. - Role will also be responsible for...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention, and to meet their expectations. **Responsibilities**: - Improve...

**Job Types**: Full-time, Contract Contract length: 24 months Pay: AED3,000.00 - AED4,500.00 per month Application Question(s): - How many years of experience do you have in Dubai, UAE? **Experience**: - Customer service: 4 years (required)

**Job description** - Providing introductory information to new customers - Ensuring that customers are satisfied with services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer...

**IS Operator** **POSITION SNAPSHOT** Location: Dubai, United Arab Emirates Company: Nestlé Dubai Manufacturing LLC. Full-time *** Operate, maintain and delivery of the required Utilities (Compressed Air, Process Water, Chilled Water, Steam, Gas) to the Production plants (Confectionery & Dairy) on time and right quality. Working in close coordination...