Quality Analyst

Job Description: The Quality Analyst is responsible for monitoring and evaluating the quality of services. This includes conducting audits, analyzing data, identifying areas for improvement, and implementing quality control measures. The Quality Analyst will also collaborate with cross-functional teams to develop and implement quality assurance processes and...

Job Description: The Quality Analyst is responsible for monitoring and evaluating the quality of services. This includes conducting audits, analyzing data, identifying areas for improvement, and implementing quality control measures. The Quality Analyst will also collaborate with cross-functional teams to develop and implement quality assurance processes and...

Job Description: The Quality Analyst is responsible for monitoring and evaluating the quality of products or services. This includes conducting audits, analyzing data, identifying areas for improvement, and implementing quality control measures. The Quality Analyst will also collaborate with cross-functional teams to develop and implement quality assurance...

**Role Description** This is a full-time on-site role for a Quality Analyst. The Quality Analyst will be responsible for conducting quality checks, maintaining quality control, ensuring compliance with standards, monitoring and evaluating internal processes, and providing feedback on quality assurance. **Qualifications** - Strong analytical skills and...

Job Description: The Quality Analyst is responsible for monitoring and evaluating the quality of products or services. This includes conducting audits, analyzing data, identifying areas for improvement, and implementing quality control measures. The Quality Analyst will also collaborate with cross-functional teams to develop and implement quality assurance...

Job Description: The Quality Analyst is responsible for monitoring and evaluating the quality of products or services. This includes conducting audits, analyzing data, identifying areas for improvement, and implementing quality control measures. The Quality Analyst will also collaborate with cross-functional teams to develop and implement quality assurance...

**Job description** As a Quality Analyst for our tele-sales team, you will be responsible for monitoring and evaluating the quality of outbound sales calls, providing constructive feedback to agents, and implementing improvement strategies to enhance overall team performance. You will work closely with the tele-sales managers to develop and maintain quality...

Service Quality Analyst -required Hospitality **Salary**: AED4,000.00 - AED6,000.00 per month **Experience**: - Hospitality: 1 year (preferred) **Language**: - German (required) - Turkish (preferred)

About the Role Info Arab Media FZ-LLC / Al Mashhad is seeking a Quality Assurance Analyst to join our existing Digital Team in the Headquarter located in Dubai, UAE. The Digital Quality Assurance Analyst is responsible for testing the digital products, support, account management pages, apps and mobile. and will be responsible for the final step in the...

Key Responsibilities: - Monitor and evaluate outbound sales calls to assess agent performance and adherence to quality standards. - Identify areas for improvement in sales techniques, product knowledge, and customer interactions. - Provide timely and constructive feedback to agents, coaching them on best practices and areas for development. - Develop and...

As a Quality Analyst for our tele-sales team, you will be responsible for monitoring and evaluating the quality of outbound sales calls, providing constructive feedback to agents, and implementing improvement strategies to enhance overall team performance. You will work closely with the tele-sales managers to develop and maintain quality assurance standards...

**Job Description: Quality Analyst - Call Center** **Note**:This is a 6 working day job. **Overview**: **Responsibilities**: - Identify areas for improvement and ensure compliance with company policies and procedures. - ** Call Calibration**: - Participate in call calibration sessions to ensure consistent scoring across the team. - Align with other...

About the jobReimagine your careerAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards...

About the jobReimagine your careerAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards...

About thejobReimagine yourcareerAre you looking for acareer change with a forward-thinking global organization? Come bepart of our award-winning company driven by our people from 70+countries where ALL members contribute and support eachother’s success and well-being, proudly united as our“game-changers". We're recognized withawards like "World's...

About thejobReimagine yourcareerAre you looking for acareer change with a forward-thinking global organization? Come bepart of our award-winning company driven by our people from 70+countries where ALL members contribute and support eachother’s success and well-being, proudly united as our“game-changers". We're recognized withawards like "World's...

Job Description: Quality Analyst - Call CenterNote: This is a 6 working day job. Overview:We are seeking a meticulous and dedicated Quality Analyst to join our call center team. The ideal candidate will be responsible for monitoring and evaluating the performance of our customer service representatives to ensure adherence to company standards and enhance the...

CANDIDATE PROFILEYou have outstanding customer service skills, dedication and commitment to provide exceptional customer care to the program assigned. You are process and compliance driven, well-organized are able to listen intently, demonstrate understanding, and participate in the generation of solutions. 1+ years’ experience in a contact center...

Develop, implement, and maintain quality assurance policies and proceduresDevelop and execute test plans and test cases to ensure the highest quality products and servicesCollaborate with development teams to identify and resolve quality issuesStay up-to-date with the latest trends, tools, and techniques in quality assurance and make recommendations for...

Develop, implement, and maintain quality assurance policies and proceduresDevelop and execute test plans and test cases to ensure the highest quality products and servicesCollaborate with development teams to identify and resolve quality issuesStay up-to-date with the latest trends, tools, and techniques in quality assurance and make recommendations for...