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C5i is a pure-play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. The company drives value through a comprehensive solution set, integrating multifunctional teams that have technical and business domain expertise with a robust suite of products, solutions, and accelerators tailored...

ResponsibilitiesDevelop implement and maintain Quality Assurance policies SOPs and standardsConduct regular call audits sales audits process audits and compliance checksMonitor sales calls to evaluate opening probing listening professionalism product knowledge objection handling and closing techniquesIdentify recurring performance and process gaps and...

QA Technical ResponsibilitiesDesign and implement test strategies, test plans, test scenarios, and test cases for Salesforce applications.Execute manual and automated testing and analyze test results to identify defects.Create and maintain test data, test environments, and test scripts.Perform functional, integration, regression, and end-to-end...

NMC GROUP SERVICES. Dubai hospital seeks a capable secretarial professional to support department activities, maintain records, schedule meetings, and prepare minutes. You will operate office equipment and apply word processing and data handling skills to keep documentation accurate.The role requires English proficiency, healthcare exposure, and familiarity...

Position Overview We are seeking a highly motivated QA Engineer with strong Business Analysis capabilities to support the delivery of high-quality digital solutions across web applications, backend services, mobile applications, Point of Sale (POS) systems, self-service kiosks, and integrated enterprise platforms. Key Responsibilities Quality Assurance...

Dubai, United Arab Emirates | Posted on 02/25/2026Key ResponsibilitiesMonitor and evaluate clinical quality standards within the hospitalEnsure compliance with regulatory and accreditation requirementsConduct audits and support quality improvement initiativesAnalyze performance data and prepare quality reportsCollaborate with clinical and administrative...

Conduct in-depth audits of business processes and systems to identify deviations from established quality standards and regulatory requirements.Develop and execute comprehensive audit plans, including scope, methodology, and timelines, to ensure efficient and effective reviews.Analyze audit findings, document non-conformities, and provide clear, actionable...

Job Description Greetings from Linnk Group... Pega CDH Quality Analyst – Dubai Location: Dubai, UAE Industry: Banking Contract: Yearly Renewable Role Overview We are looking for a Pega CDH Quality Analyst to support a banking client in Dubai. The role will focus on functional, integration and regression testing of Pega Customer Decision Hub (CDH)...

Deliveroo in Dubai is seeking a detail oriented Sales Operations Analyst to own lead data quality, ensuring accuracy, cleanliness, and completeness of our lead pipeline before it's handed over to the Sales team.You will validate and clean large lead datasets, remove duplicates and invalid records, and support the commercial team with data enrichment and...

Geotab is a global leader in IoT and connected transportation and certified Great Place to Work We are a company of diverse and talented individuals who work together to help businesses grow and succeed and increase the safety and sustainability of our communities Geotab is advancing security connecting commercial vehicles to the internet and providing...

About UsWe offer dynamic solutions that create recruitment opportunities.The Quality Analyst will be responsible for auditing and evaluating the \"Elite Customer Service\" team’s interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism, accuracy, and empathy. You will turn data into...

Black Pearl Consult is seeking a hospital quality leader in Dubai, UAE, to monitor clinical quality, ensure regulatory compliance, and drive performance improvement. The role requires UAE citizenship and extensive hospital experience, with strong analytical and reporting capabilities.The ideal candidate will collaborate with clinical and administrative teams...

Vrinda International in the UAE seeks a highly skilled Jewellery Grader to guard quality across production. You will inspect pieces for craftsmanship, verify specifications, and collaborate with production to prevent defects.The role requires deep knowledge of diamonds and gemstones, precise measurements, and strong communication skills to document results...

Collections Call Center Trainer and Quality Analyst (on a Third party Visa sponsorship and payroll) Job Summary: We are seeking an experienced and dynamic professional to join our Collections Business Unit as a Collections Call Center Trainer and Quality this role you will be responsible for developing and delivering comprehensive training programs to...

Aspen Pharma Group is looking for a Group Analyst to join its Dubai office. The role involves administering and configuring regulatory and quality systems like eQMS and RIMS, ensuring compliance with global regulatory standards. Candidates must have a Bachelor's degree in a related field and ITIL and Veeva Vault certifications. You will support quality teams...

ESSENTIAL FUNCTIONSMonitors, evaluates, and audits a sampling of inbound and/or outbound calls and other contact methods including chat and email.Reports the results of evaluations to appropriate business stakeholders including Quality Leadership, Operations, Client Account Management, and Resource Unit partners.Participates in calibration sessions and...

A global customer engagement company in Dubai is looking for a Quality Analyst - Contact Center (Bilingual - English/Arabic). The role involves monitoring and evaluating customer interactions to ensure quality standards. Candidates should have over 2 years' experience in a contact center, at least 1 year in quality review, and be fluent in both English and...

Job Description: Job Title Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description PREFERRED CANDIDATE QUALIFICATIONS – CURRENTLY AVAILABLE IN THE UAE. CAN JOIN IMMEDIATELY. As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customers’...

Tandem Interim in Dubai seeks a Data Quality Analyst on a 12-month contract to safeguard the accuracy, consistency and reliability of data across dashboards, reports and digital interfaces including web and mobile apps. You will validate dashboards, perform data reconciliation between source systems and reporting outputs, verify KPIs and controls, and...

The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" teams interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism accuracy and empathy. You will turn data into actionable insights to help the team improve. Key Roles & Responsibilities ...