Bloomberg On-site Customer Support

7 months ago


Dubai, United Arab Emirates Bloomberg Full time

Our Bloomberg On-Site Support (BOS) teams provide 24/7 on-site technical solutions to Bloomberg's internal and external customers in more than 75 countries. Our customers rely on our technology and the support that we deliver to them to be able to do their job in a multifaceted, demanding, and technology-focused environment.

You are key to engaging our customers. If a trader can't access Bloomberg, and telephone support can't fix the problem, then they come to you for your expertise. You will visit the client locally, use your initiative, emotional intelligence and quick thinking to get the customer back on track for success.

Our unwavering dedication to the principle that "customers come first" has allowed us to add real value to the company. We operate as Technical Account Managers when we are on site and make valuable contributions to our clients because of our expertise within Bloomberg. We also collaborate closely with Bloomberg Technical Operations teams. We pride ourselves in offering an excellent customer solution focused service. We seek to listen, understand and pre-empt client needs as well as deliver personal, on-the-ground assistance. We are also core to spotting gaps and opportunities and implementing changes.

We will trust you to:

- Be a hardworking learner - there is always something new happening at Bloomberg
- Maintain an outstanding level of customer service, internally and externally
- Ensure all work is logged and updated using our ticketing system
- Have the ability to work under stress and multitask effectivelyYou should have:
- Great communication skills, including spoken/written English and Arabic (preferred)
- Good listening and problem-solving skills
- Ability to work on call for occasional evening or weekend work
- A valid driving licenseWe would love to see:
- Experience in a client facing role
- Experience working with PC software/hardware

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.


  • Bloomberg Economics

    7 months ago


    Dubai, United Arab Emirates Bloomberg Full time

    With close to 50 economists and 200 economics and government reporters worldwide, Bloomberg has an outstanding capacity to explain where the global economy and geo-politics are now, where they might be heading, and the ways in which the forces interact. Bloomberg Economics already offers a comprehensive macroeconomic research service for Terminal...

  • Bloomberg Economics

    7 months ago


    Dubai, United Arab Emirates Bloomberg Full time

    With close to 50 economists and 200 economics and government reporters worldwide, Bloomberg has an outstanding capacity to explain where the global economy and geo-politics are now, where they might be heading, and the ways in which the forces interact. Bloomberg Economics already offers a comprehensive macroeconomic research service for Terminal...

  • Bloomberg Economics

    7 months ago


    Dubai, United Arab Emirates Bloomberg Full time

    With close to 50 economists and 200 economics and government reporters worldwide, Bloomberg has an outstanding capacity to explain where the global economy and geo-politics are now, where they might be heading, and the ways in which the forces interact. Bloomberg Economics offers a comprehensive macroeconomic research service for Terminal subscribers. That...


  • Dubai, United Arab Emirates Bloomberg Full time

    As an Equity Strategist covering fundamental and thematic issues driving emerging market equities, you will be part of a fast-growing global team, responsible for research coverage and thought leadership on equity markets at large, investment themes and the relevance of thematics in investment strategies related to your region. This role will involve regular...


  • Dubai, United Arab Emirates Bloomberg LP Full time

    Bloomberg Intelligence Emerging Markets Equity Research Strategist Middle East and Africa As an Equity Strategist covering fundamental and thematic issues driving emerging market equities, you will be part of a fast-growing global team, responsible for research coverage and thought leadership on equity markets at large, investment themes and the relevance...


  • Dubai, United Arab Emirates Bloomberg Full time

    Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government a competitive edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy and innovation-which is where you come in. At Bloomberg, you will have...


  • Dubai, United Arab Emirates Bloomberg Full time

    Bloomberg runs on data. In our Data business, we're responsible for supplying it. The Content Acquisition & Business Management (CABM) department is responsible for managing, acquiring and integrating content and data from Exchanges, Brokers, Sell-side and other types of providers to drive the value of the Bloomberg Terminal and downstream products. **The...


  • Dubai, United Arab Emirates Bloomberg LP Full time

    Freelance Interviews Producer - Dubai Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government a competitive edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy and innovation-which is where...


  • Dubai, United Arab Emirates Bloomberg Full time

    Bloomberg News is one of the biggest financial and business news organizations in the world. We lead the way in breaking news and providing analysis on financial markets, from intraday coverage through in-depth features. We are known for our quality, accuracy and ability to deliver news investors can use. It's what keeps us inventing and re-inventing, all...

  • Output Producer

    7 months ago


    Dubai, United Arab Emirates Bloomberg Full time

    **We'll trust you to**: - Write scripts, commission graphics and produce other visual elements to support storytelling - Assist the line producer in the control room - Produce content that can be used across Bloomberg's media platforms - Take direction from the senior producer and execute tasks with mínimal supervision **You'll need to have**: - At least...

  • Content Producer

    1 month ago


    Dubai, Dubai, United Arab Emirates Bloomberg Full time

    Bloomberg LP is a leading global provider of financial data and news. Our media business spans television, digital, magazine, radio, and live event platforms across the globe.Job DescriptionWe are seeking an experienced Freelance Output Producer to join our EMEA team based in Dubai. The successful candidate will be responsible for producing content for our...

  • Motion Graphic Artist

    2 months ago


    Dubai, United Arab Emirates Bloomberg Full time

    font face=arial size=2Bloomberg News is one of the biggest financial and business news organizations in the world. We lead the way in breaking news and providing analysis on financial markets, from intraday coverage through in-depth features. We are known for our quality, accuracy and ability to deliver news investors can use. Its what keeps us inventing and...


  • Dubai, United Arab Emirates Bloomberg Full time

    At Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we"re responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately. **The Role**: The Content Acquisition & Business...

  • Customer Service Agent

    2 months ago


    Dubai, United Arab Emirates Altius Customer Service Full time

    *Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

  • Team Leader

    7 months ago


    Dubai, United Arab Emirates On Time Full time

    The Team Leader is responsible for the day to day management of a team of customer service advisors within the service point dealing with transactions payments, credits and refunds to agreed performance standards. **KEY RESULTS AREAS** 1. Productivity - ensure that team of customer service advisors achieve the established productivity goals consistently on...


  • Dubai Silicon Oasis, United Arab Emirates Teckvisor's Customer Full time

    As an Executive Assistant, you will be a crucial member of our dynamic web design and marketing team, providing administrative support between team and the founder. Your role will involve managing a busy schedule, coordinating meetings, handling correspondence, and ensuring the smooth operation of the office. **Qualifications and Skills** - Strong...


  • Dubai, United Arab Emirates VAM Systems Full time

    We are currently looking for Treasury Application Support for our UAE operations with the following terms & conditions. Specialist Skills / Technical Knowledge, Technical Competencies Required for this role: Treasury domain knowledge is must Understanding of treasury systems Quantum, FXT, FXALL, Bloomberg and EIKON. Implementation and support of different...

  • Site Coordinator

    3 months ago


    Dubai, United Arab Emirates AL AHLIYA SKY ON DEMAND LABORS SUPPLY Full time

    Responsibilities: Oversee the daily operations at the site, including customer service, inventory, order processing, and maintenance. Monitor and adjust staff performance and provide guidance and feedback. Maintain accurate records, including financial, personnel, and operational reports. Visiting the sites and labour camps to solve employee...


  • Dubai, United Arab Emirates Shunya Ekai Technologies Full time

    Job Summary: Key Responsibilities: Manage and supervise the electrical customer support team, ensuring high-quality service delivery Provide technical assistance and troubleshooting support to customers regarding our devices or IoT products Handle customer inquiries and complaints in a professional and timely manner Coordinate with the technical team to...

  • Customer Support

    7 months ago


    Dubai, United Arab Emirates CPT Markets Full time

    **Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...