Bloomberg On-site Customer Support

3 weeks ago


Dubai, United Arab Emirates Bloomberg Full time

Our Bloomberg On-Site Support (BOS) teams provide 24/7 on-site technical solutions to Bloomberg's internal and external customers in more than 75 countries. Our customers rely on our technology and the support that we deliver to them to be able to do their job in a multifaceted, demanding, and technology-focused environment.

You are key to engaging our customers. If a trader can't access Bloomberg, and telephone support can't fix the problem, then they come to you for your expertise. You will visit the client locally, use your initiative, emotional intelligence and quick thinking to get the customer back on track for success.

Our unwavering dedication to the principle that "customers come first" has allowed us to add real value to the company. We operate as Technical Account Managers when we are on site and make valuable contributions to our clients because of our expertise within Bloomberg. We also collaborate closely with Bloomberg Technical Operations teams. We pride ourselves in offering an excellent customer solution focused service. We seek to listen, understand and pre-empt client needs as well as deliver personal, on-the-ground assistance. We are also core to spotting gaps and opportunities and implementing changes.

We will trust you to:

- Be a hardworking learner - there is always something new happening at Bloomberg
- Maintain an outstanding level of customer service, internally and externally
- Ensure all work is logged and updated using our ticketing system
- Have the ability to work under stress and multitask effectivelyYou should have:
- Great communication skills, including spoken/written English and Arabic (preferred)
- Good listening and problem-solving skills
- Ability to work on call for occasional evening or weekend work
- A valid driving licenseWe would love to see:
- Experience in a client facing role
- Experience working with PC software/hardware

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.


  • Bloomberg Economics

    4 weeks ago


    Dubai, United Arab Emirates Bloomberg Full time

    With close to 50 economists and 200 economics and government reporters worldwide, Bloomberg has an outstanding capacity to explain where the global economy and geo-politics are now, where they might be heading, and the ways in which the forces interact. Bloomberg Economics already offers a comprehensive macroeconomic research service for Terminal...

  • Bloomberg Economics

    4 weeks ago


    Dubai, United Arab Emirates Bloomberg Full time

    With close to 50 economists and 200 economics and government reporters worldwide, Bloomberg has an outstanding capacity to explain where the global economy and geo-politics are now, where they might be heading, and the ways in which the forces interact. Bloomberg Economics already offers a comprehensive macroeconomic research service for Terminal...

  • Bloomberg Economics

    4 weeks ago


    Dubai, United Arab Emirates Bloomberg Full time

    With close to 50 economists and 200 economics and government reporters worldwide, Bloomberg has an outstanding capacity to explain where the global economy and geo-politics are now, where they might be heading, and the ways in which the forces interact. Bloomberg Economics offers a comprehensive macroeconomic research service for Terminal subscribers. That...


  • Dubai, United Arab Emirates Bloomberg Full time

    As an Equity Strategist covering fundamental and thematic issues driving emerging market equities, you will be part of a fast-growing global team, responsible for research coverage and thought leadership on equity markets at large, investment themes and the relevance of thematics in investment strategies related to your region. This role will involve regular...


  • Dubai, United Arab Emirates Bloomberg Full time

    Companies are the backbone of the stock and bond markets. Bloomberg Intelligence ("BI") conducts in-depth research on large and midsize companies to help stock and bond investors effectively evaluate those companies. We analyze the unique attributes of each business, how it competes against other companies in its industry and how the business strategies and...


  • dubai, United Arab Emirates Bloomberg Full time

    Senior Creative Producer | Bloomberg DubaiBloomberg is a global leader in business and financial information, delivering trusted data, news, and insights that bring transparency, efficiency, and fairness to markets. The company helps connect influential communities across the global financial ecosystem via reliable technology solutions that enable our...


  • Dubai, United Arab Emirates Bloomberg LP Full time

    Bloomberg Intelligence Emerging Markets Equity Research Strategist Middle East and Africa As an Equity Strategist covering fundamental and thematic issues driving emerging market equities, you will be part of a fast-growing global team, responsible for research coverage and thought leadership on equity markets at large, investment themes and the relevance...


  • Dubai, Dubai, United Arab Emirates Bloomberg LP Full time

    Bloomberg Intelligence Emerging Markets Equity Research Strategist Middle East and AfricaAs an Equity Strategist covering fundamental and thematic issues driving emerging market equities, you will be part of a fast-growing global team, responsible for research coverage and thought leadership on equity markets at large, investment themes and the relevance of...


  • dubai, United Arab Emirates Bloomberg Full time

    Senior Creative Content Lead | Bloomberg DubaiBloomberg is a global leader in business and financial information, delivering trusted data, news, and insights that bring transparency, efficiency, and fairness to markets. The company helps connect influential communities across the global financial ecosystem via reliable technology solutions that enable our...


  • Dubai, United Arab Emirates Bloomberg Full time

    Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government a competitive edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy and innovation-which is where you come in. At Bloomberg, you will have...


  • Dubai, Dubai, United Arab Emirates Bloomberg Full time

    With close to 50 economists and 200 economics and government reporters worldwide, Bloomberg has an outstanding capacity to explain where the global economy and geo-politics are now, where they might be heading, and the ways in which the forces interact.Bloomberg Economics already offers a comprehensive macroeconomic research service for Terminal subscribers....


  • Dubai, United Arab Emirates Bloomberg LP Full time

    Freelance Interviews Producer - Dubai Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government a competitive edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy and innovation-which is where...


  • Dubai, United Arab Emirates Bloomberg Full time

    Here's where our industry expertise comes into play. Whether we are sourcing market data from new or existing providers or processing sophisticated financial data - our work will help ensure the consistency and quality of company portfolios at an industry level. **The Role**: The Company Financials Consumer Discretionary & Staples Team is looking for a Team...


  • Dubai, Dubai, United Arab Emirates Bloomberg Full time

    With close to 50 economists and 200 economics and government reporters worldwide, Bloomberg has an outstanding capacity to explain where the global economy and geo-politics are now, where they might be heading, and the ways in which the forces interact.Bloomberg Economics offers a comprehensive macroeconomic research service for Terminal subscribers. That...

  • Output Producer

    2 weeks ago


    Dubai, United Arab Emirates Bloomberg Full time

    **We'll trust you to**: - Write scripts, commission graphics and produce other visual elements to support storytelling - Assist the line producer in the control room - Produce content that can be used across Bloomberg's media platforms - Take direction from the senior producer and execute tasks with mínimal supervision **You'll need to have**: - At least...


  • Dubai, Dubai, United Arab Emirates Bloomberg Full time

    Here's where our industry expertise comes into play. Whether we are sourcing market data from new or existing providers or processing sophisticated financial data - our work will help ensure the consistency and quality of company portfolios at an industry level.The Role:The Company Financials Consumer Discretionary & Staples Team is looking for a Team Leader...

  • Content Producer

    1 week ago


    Dubai, United Arab Emirates Bloomberg Full time

    We are looking for a Content Producer to join Bloomberg Television's newsroom in Dubai. This role is a critical part within a show production team - responsible for the visual elements the show needs from the live broadcast to digital distribution. Bloomberg Markets Daybreak Middle East & Africa is live every morning at 8am and we are looking for a dedicated...

  • Output Producer

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Bloomberg Full time

    We'll trust you to: Write scripts, commission graphics and produce other visual elements to support storytelling Assist the line producer in the control room Produce content that can be used across Bloomberg's media platforms Take direction from the senior producer and execute tasks with mínimal supervisionYou'll need to have: At least three years...


  • Dubai, Dubai, United Arab Emirates Bloomberg Full time

    Senior Creative Producer | Bloomberg DubaiBloomberg is a global leader in business and financial information, delivering trusted data, news, and insights that bring transparency, efficiency, and fairness to markets. The company helps connect influential communities across the global financial ecosystem via reliable technology solutions that enable our...


  • dubai, United Arab Emirates Robert Walters Full time

    Support RMs in providing and advancing excellent service to clients to achieve client retention. Partner with Client & Business Support in Head Office ensuring timely transaction processing and service delivery of clients’ requirements. Understand client requirements and assist RMs in maintenance of account relationships in terms of trading and credit....