Broker Representative

3 weeks ago


Dubai, United Arab Emirates Mercato Brokers (Mercato Trading) Full time

The Role
**Job Title**: Broker Representative (CFDs & Currencies Broker) Department: Risk Management & Dealing Desk Location: Dubai, UAE Reports To: Trading Manager Job Summary: The Broker Representative is responsible for handling client purchase and sale orders and executing them on the market via the online trading system. This role ensures that all transactions are processed accurately and promptly, adhering to Securities and Commodities Authority (SCA) regulations and industry standards. Key Responsibilities: Order Management and Execution Receive and list client purchase and sale orders, ensuring accurate entry and timely execution through the market’s online trading system. Monitor the online trading platform to verify order status and handle any issues in real-time, ensuring compliance with SCA regulations and internal policies. Client Interaction and Support Serve as the primary contact with the customer support department during the trade execution process, providing updates on order status, answering queries, and resolving issues promptly. Ensure that all client interactions are handled professionally and in accordance with regulatory standards. Record-Keeping and Reporting Maintain accurate records of all client transactions, order entries, and confirmations as per SCA requirements. Prepare regular reports on trading activities, order volume, and other relevant metrics for management review. Compliance and Risk Management Follow all SCA guidelines and trading regulations in executing orders, ensuring that transactions are compliant and align with client instructions. Report any discrepancies or issues in the trading process to the Trading Manager or Compliance Officer immediately.
**Requirements**:
**Qualifications**: Education & Experience: Bachelor’s degree in finance, business, or a related field with at least 2 years of experience in financial markets or relevant fields. Alternatively, a diploma or equivalent qualification with at least 5 years of experience in financial markets or related fields. Core Competencies: Attention to Detail: High accuracy in order entry and transaction processing to avoid errors and ensure compliance. Client Service Orientation: Strong customer service skills to interact effectively with clients, providing clear updates and support throughout the trading process. Technical Proficiency: Ability to navigate and operate the online trading system efficiently, with an understanding of market dynamics. Regulatory Knowledge: Awareness of SCA trading rules and regulations, ensuring compliance in all executed transactions. Communication: Excellent verbal and written communication skills for clear client interaction and order handling.
About the company
Mercato Brokers is a premium multi-asset brokerage firm aimed at making financial markets easily available and accessible to traders of all kinds. With professionalism and transparency as our driving forces, Mercato Brokers has fostered and sustained a world-class trading environment with the highest quality of online financial services. We welcome our traders with award-winning platforms, excellent trading conditions, great liquidity, and accessibility to financial markets, consequently delivering a unique trading experience. Our teams go the extra mile to provide our clients with the technology, resources, and support they need, regardless of their experience level. Mercato Brokers adopts a client-centric culture. Therefore, we will continuously do everything in our power to present you with a unique trading experience, simultaneously achieving our vision of maintaining our position as a global broker. All of our infrastructure and technology is supported by our carefully selected array of advanced trading tools. We have had our super knowledgeable and experienced team select a vast array of trading technology, tools and systems with one single minded proposition to help our traders to make more informed decisions more often. Founder of Mercato Brokers spent years working in many global companies before establishing his own firm, so he knew what the problems was facing the companies and the traders and decided to solve that issues in Mercato Brokers.


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