Networks and Systems Administrator with Pbx and

2 months ago

Dubai, United Arab Emirates Nikola For Electromechanical Equipment Installaton And Mantenance CO. L.L.C Full time

**Position**: Networks and Systems Administrator with PABX and CCTV Experience
**Location**: Nikola LLC, UAE

**Job Type**: Full-time

**Company Overview**:
Nikola LLC is a leading IT services provider offering solutions in System and Network Administration, CCTV and PABX setup, Web Design and Development, Domain and Web Hosting, IT infrastructure maintenance, Access Control, Endpoint Security, and Digital Media Marketing. We are seeking a highly skilled **Networks and Systems Administrator with PABX and CCTV experience** to manage, maintain, and support our network infrastructure, systems, and security solutions, including PABX and CCTV systems.

**Roles and Responsibilities**

**Network Administration**:

- **Network Setup & Configuration**: Design, install, and configure LAN/WAN, VPNs, and wireless networks to ensure optimal performance, scalability, and security.
- **Network Monitoring**: Monitor network traffic, performance, and security using network management tools to identify potential threats or issues, and troubleshoot network outages.
- **Security Management**: Implement and manage firewalls, intrusion detection/prevention systems (IDS/IPS), and other network security measures to protect the infrastructure from cyber threats.
- **Network Documentation**: Maintain accurate documentation of network layouts, configurations, and security protocols for future reference and audits.
- **Access Controls**: Implement network access controls, ensuring that only authorized personnel have access to sensitive data and critical systems.

**System Administration**:

- **Server Management**: Install, configure, and maintain physical and virtual servers (Windows and Linux) to ensure high availability and performance.
- **Backup & Disaster Recovery**: Establish and manage backup solutions, ensuring data integrity and availability for disaster recovery purposes.
- **User Account Management**: Administer Active Directory, managing user accounts, permissions, and group policies across the organization.
- **System Documentation**: Keep detailed records of system configurations, procedures, and maintenance schedules.

**PABX Administration**:

- **PABX Installation & Configuration**: Set up and configure Private Automated Branch Exchange (PABX) systems for internal and external communications.
- **VoIP & Telephony Management**: Implement and manage Voice over IP (VoIP) systems and troubleshoot any telephony-related issues.
- **PABX Maintenance & Troubleshooting**: Perform regular maintenance checks on PABX systems and resolve any hardware or software issues promptly.

**CCTV Systems Administration**:

- **CCTV Installation & Configuration**: Install and configure IP and analog CCTV systems to monitor and secure facilities.
- **CCTV Monitoring & Maintenance**: Manage CCTV systems, ensuring continuous surveillance and resolving any issues with cameras, recording devices, or storage systems.
- **Footage Management**: Ensure proper storage and retrieval of CCTV footage, maintaining compliance with local regulations and internal policies.
- **Security Integration**: Integrate CCTV systems with access control and other security solutions to provide a comprehensive surveillance environment.

**Technical Support & Troubleshooting**:

- **System Troubleshooting**: Diagnose and resolve hardware, software, and network issues for both on-premise and remote users.
- **Help Desk Support**: Provide Tier 2/3 support to resolve complex technical issues and escalate unresolved issues to appropriate teams.
- **Documentation & Reporting**: Maintain logs of system activities, incidents, and resolutions, providing regular reports to management.

**Security Solutions**:

- **Endpoint Security**: Implement endpoint security measures, including antivirus and malware protection for workstations and mobile devices.
- **Data Encryption**: Manage encryption protocols to protect sensitive information in transit and at rest.
- **Security Audits**: Conduct regular security audits to ensure compliance with organizational and industry standards.

**Collaboration & Communication**:

- **Cross-Team Collaboration**: Collaborate with other departments and teams to ensure seamless integration of network, system, PABX, and CCTV solutions.
- **Vendor Management**: Liaise with vendors and service providers for the procurement, installation, and maintenance of IT equipment and services.

**Requirements**:

- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in network and systems administration, with expertise in PABX and CCTV systems.
- Strong knowledge of LAN/WAN, VPNs, firewalls, and network security protocols.
- Hands-on experience with server virtualization, Active Directory, and backup solutions.
- Proficiency in VoIP and telephony systems, including PABX setup and management.
- Experience with CCTV installation, monitoring, and maintenance.
- Strong troubleshooting and problem-solving skills.
- Exce

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