Customer Service Representative/call Center Agent

2 weeks ago


Dubai, United Arab Emirates Beatufiy me Medical center Full time

**Responsibilities**:
Handle inbound and outbound calls from clients

Provide information about aesthetic services offered

Convert inquiries into sales by effectively communicating the value of the services

Maintain a high level of customer service and professionalism

Meet and exceed sales targets and goals

Keep accurate records of interactions and sales transactions

**Requirements**:
Proven work experience in sales, preferably in the aesthetic or beauty industry

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Strong negotiation and persuasion skills

Proficiency in using CRM software and other relevant tools

Fluency in English and Arabic language

Client Interaction:
Answer incoming calls promptly and professionally.

Provide detailed information about cosmetic treatments, procedures, and pricing.

Address client inquiries, concerns, and provide accurate and helpful responses.

Appointment Scheduling:
Assist clients in scheduling appointments for laser treatments, consultations, and follow-up sessions.

Manage the clinic's schedule efficiently.

Confirm, reschedule, or cancel appointments as necessary.

Product and Treatment Knowledge:
Stay informed about the latest laser cosmetic treatments, technologies, and products offered by the clinic.

Communicate effectively with clients about pre and post-treatment care instructions.

Documentation and Record-Keeping:
Maintain accurate and up-to-date client records in the clinic's database.

Document client interactions, treatment details, and any pertinent information.

Collaboration with Clinic Staff:
Coordinate with laser technicians, clinicians, and administrative staff to ensure a seamless client experience.

Communicate client feedback and concerns to the appropriate departments for resolution.

Compliance and Confidentiality:
Adhere to all privacy and confidentiality regulations when handling client information.

Ensure compliance with clinic policies and procedures related to laser treatments.

Upselling and Cross-Selling:
Identify opportunities for upselling additional treatments or skincare products.

Inform clients about promotions, packages, and special offers.

Training and Development:
Stay updated on industry trends, advancements in laser technology, and relevant cosmetic procedures.

Participate in ongoing training sessions to enhance customer service skills and product knowledge.

Qualifications:
High school diploma or equivalent (Bachelor's degree preferred).

Previous experience in a customer service or call center role in aesthetic field.

Familiarity with cosmetic treatments and skincare products.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficient in using computer systems and database management.

Empathetic and customer-focused mindset.

ARABIC SPEAKER WOMEN ONLY.

**Salary**: AED4,000.00 - AED6,000.00 per month

**Experience**:

- customer service: 2 years (preferred)

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)


  • Call Center Agent

    2 months ago


    Dubai, United Arab Emirates Tiger group Full time

    Call Center Representative As a Call Center Representative, you will handle incoming calls from customers, address their inquiries, resolve issues, and provide exceptional customer service. Your primary duties will include: **Responsibilities**: - Utilizing data to generate high-quality leads for our real estate agents. This includes outreach, identifying...

  • Call Center Agent

    3 weeks ago


    Dubai, United Arab Emirates Katrina Sweet Confectionary LLC Full time

    We are looking for a Call Center Agent to help and manage the call center and activities. You will be required to oversee the happenings of the call center and ensure it is functioning at its best capacity to help our customers. You will also be required to assess performance and give feedback to better the service provided. Your contribution will impact our...

  • Call Center Agent

    3 weeks ago


    Dubai, United Arab Emirates Katrinasweets & Confectionery, Mirdiff Full time

    We are looking for a Call Center Agent to help and manage the call center and activities. You will be required to oversee the happenings of the call center and ensure it is functioning at its best capacity to help our customers. You will also be required to assess performance and give feedback to better the service provided. Your contribution will impact our...

  • Call Center Agent

    4 weeks ago


    Dubai, United Arab Emirates McCone Properties Full time

    **Job Title**: Call Center Agent **Job Type**: Full-time **Experience Level**:At least 2 years in a similar role **Start Date**: Available to join ASAP or within one week **Work Schedule**:Work Shifts - Evenings and Weekends / Varied hours **Job Summary**: **Key Responsibilities**: - **Customer Service**:Provide exceptional customer service by...

  • Call Center Agent

    2 weeks ago


    Dubai, United Arab Emirates DermaMax Medical Center Full time

    We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

  • Call Center Agent

    2 weeks ago


    Dubai, United Arab Emirates Enfield Royal Clinic Full time

    We are looking for **Call Center Agent / Customer Service Representative** Can Join Immediately - Handles all incoming telephone calls from patients, makes appointments, and answers general questions and inquiries. - Uses computer systems to refer to existing patient information or set up new patients in the scheduling tool. Provides the patient with...

  • Call Center Agent

    4 weeks ago


    Dubai, United Arab Emirates DermaMax Medical Center Full time

    We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...


  • Dubai, United Arab Emirates Ezees Service Full time

    We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...


  • Dubai, United Arab Emirates SMART SEVEN MINI MART LLC Full time

    We are looking for a Call Center Agent to help and manage the call center and activities. You will be required to oversee the happenings of the call center and ensure it is functioning at its best capacity to help our customers. You will also be required to assess performance and give feedback to better the service provided. Your contribution will impact our...

  • Call Center Agent

    3 weeks ago


    dubai, United Arab Emirates Damas Medical Center Full time

    Arabic Speaker Call Center Agent- FEMALES ONLYWe are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes...

  • Call Center Agent

    2 weeks ago


    Dubai, United Arab Emirates Zia Medical Center Full time

    High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Salary**: AED2,500.00 - AED3,500.00 per...

  • Call Center Agent

    2 months ago


    Dubai, United Arab Emirates Baden BPO & Software Full time

    The Role Baden BPO & Software LLC seeks dynamic and personable sales and customer service agents to manage client inquiries. A background in call center and customer service is a requirement. Responsibilities: A call center representative focuses on building relationships with our clients through both inbound calls, outbound calls, and electronic...


  • Dubai, United Arab Emirates Saif Al Pro-Max Group of Company Full time

    Our company is looking for a Call Center Customer Service Representative to join our team. **Responsibilities**: - Effectively manage multiple projects and assignments through completion; - Act as a customer liaison by providing exceptional professional level customer service; - Manage the integrity and accuracy of the database; - Answer incoming customer...

  • Call Center Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates Damas Medical Center Full time

    Arabic Speaker Call Center Agent- FEMALES ONLYWe are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in SharjahJOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes...

  • Call Center Agent

    4 weeks ago


    Dubai, United Arab Emirates S.S PROPERTIES Full time

    **Job Description: Call Center Agent - Real Estate Market (Dubai)** **Position Overview**:We are seeking a motivated and customer-focused Call Center Agent to join our dynamic real estate team in Dubai. As a Call Center Agent, you will play a pivotal role in representing our agency and providing exceptional customer service to clients interested in buying,...

  • Call Center Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates DermaMax Medical Center Full time

    We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone.SKILLS & QUALIFICATIONS Strong command of the Arabic & English language Preferred 2+ years of work experience as a call center Agent. Capable of working under stress...


  • Dubai, United Arab Emirates Call Center CRM Full time

    **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. - Build sustainable...


  • Dubai, United Arab Emirates Remark Real Estate Full time

    **Call Center Representative - Your Remarkable Journey Starts Here** Urgently hiring Are you ready to embark on a remarkable career in the customer service industry? Look no further than Remark Real Estate! We are seeking passionate individuals like you to join our dynamic call center team and make a lasting impact in the world of real estate support At...

  • Call Center Agent

    2 weeks ago


    Dubai, United Arab Emirates Zia Medical Center Full time

    **Requirements**: - High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Responsibilities**: -...

  • Call Center Agent

    1 week ago


    Dubai, United Arab Emirates First Priority Medical Center Full time

    Urgently required: Call Center Agent / Supervisor with extraordinary communication skills for lead conversion with two years of call center experience preferred. Proficiency in English is a must, Arabic will be an added advantage. **Salary**: AED2,500.00 - AED4,500.00 per month Application Question(s): - Visa type: **Experience**: - Customer service /...