![SMART SEVEN MINI MART LLC](https://media.trabajo.org/img/noimg.jpg)
Call Center Customer Service Representative
2 weeks ago
We are looking for a Call Center Agent to help and manage the call center and activities. You will be required to oversee the happenings of the call center and ensure it is functioning at its best capacity to help our customers. You will also be required to assess performance and give feedback to better the service provided. Your contribution will impact our customer service and satisfaction.
Job Responsibilities:
- Providing accurate and helpful information to address customer needs and concerns.
- Identifying and understanding customer issues, problems, and finding effective solutions.
- Resolving conflicts or complaints to ensure customer satisfaction and retention.
- Preparing reports and analyzing call center data to improve processes,
- ensure resources are properly allocated and maximize efficiency and customer satisfaction.
- Initiating replacements or refunds.
- Taking on other tasks or projects to support employees, managers, and call center operations.
**Requirements**:
- Minimum of 2 years of similar experience
- College degree preferred.
- Experience in shared and dedicated environment
- Proficient in MS Office
- Customer centric behavior
- Strong people management and development skills
- Ability to mentor, coach and motivate others.
- Strong communications and presentation skills
**Salary**: AED2,500.00 - AED3,000.00 per month
**Experience**:
- 3 Years Call Center (required)
- 3 Years Customer Service (required)
-
Customer Service Representative
3 weeks ago
Dubai, United Arab Emirates Ezees Service Full timeWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...
-
Call Center Customer Service Representative
2 days ago
Dubai, United Arab Emirates Saif Al Pro-Max Group of Company Full timeOur company is looking for a Call Center Customer Service Representative to join our team. **Responsibilities**: - Effectively manage multiple projects and assignments through completion; - Act as a customer liaison by providing exceptional professional level customer service; - Manage the integrity and accuracy of the database; - Answer incoming customer...
-
Call Center Representative
2 months ago
Dubai, United Arab Emirates Call Center CRM Full time**Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. - Build sustainable...
-
Call Center Customer Service Representative
1 week ago
Dubai, Dubai, United Arab Emirates Saif Al Pro-Max Group of Company Full timeOur company is looking for a Call Center Customer Service Representative to join our team.Responsibilities: Effectively manage multiple projects and assignments through completion; Act as a customer liaison by providing exceptional professional level customer service; Manage the integrity and accuracy of the database; Answer incoming customer and sales...
-
Call Center Representative
3 weeks ago
dubai, United Arab Emirates Jon East Digital Media Est. Full timeNative Language : Telegu and Malayalam OnlyRole Description.This is a full-time on-site role for a Call Center Representative located in Dubai. The Call Center Representative will be responsible for handling customer inquiries, resolving customer complaints, and providing general information about company products and services. Additionally, the Call Center...
-
Call Center Representative
1 week ago
Dubai, United Arab Emirates Al Yalayis Government Transaction Center Full timeThe Call Center Representative will handle inbound and outbound calls, providing excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. The representative will serve as the primary point of contact for customers, utilizing problem-solving skills and maintaining a professional demeanor. ### **Key...
-
Call Center Representative
1 week ago
Dubai, Dubai, United Arab Emirates Jon East Digital Media Est. Full timeNative Language : Telegu and Malayalam OnlyRole Description.This is a full-time on-site role for a Call Center Representative located in Dubai. The Call Center Representative will be responsible for handling customer inquiries, resolving customer complaints, and providing general information about company products and services. Additionally, the Call Center...
-
Call Center
2 weeks ago
Dubai, United Arab Emirates Age Medical Center Full timeOnly Arab Female Call Center If you have a passion for customer service and enjoy helping others, we invite you to consider joining our team. As a call center representative, you will play a crucial role in handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring an overall positive experience for our customers. Key...
-
Call Center Representative
2 months ago
Dubai, United Arab Emirates Beatufiy me Medical center Full timeAesthetic clinic looking for call center representative with experience on: - managing bookings in our system - calling and closing customer - propper manne on communicating with customers. - health and aesthetic knowledge - motivated and super active - others this position is only for a lady.
-
Call Center Representative
3 weeks ago
Dubai, United Arab Emirates DEEVA-D Apparel Full timeWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...
-
Call Center Representative
2 weeks ago
Dubai, United Arab Emirates Nassar Nations Full timeWe are looking for a skilled **Call center representative **that must be an organized, reliable and results-driven professional. As a call center representative, you must also have excellent customer service and communication skills. **Responsibilities** - Data Entry - Customer Service - Handling SaaS **Requirements and skills** - Experience in call center...
-
Call Center Representative
6 days ago
Dubai, United Arab Emirates DR BEAUTY Full timeWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...
-
Call Center Representative
3 weeks ago
Dubai, United Arab Emirates Gulf AE General Trading Co LLC Full timeWe are looking for a Call Center Representative who can provide excellent customer service and support. The Call Center Representative will be responsible for answering customer inquiries, resolving customer issues, and providing general information about our products and services. **Call Center Representative Duties**: - Insure all outbound activity is...
-
Call Center/customer Service Representative
2 weeks ago
Dubai, United Arab Emirates GorgeStar Global Logistics LLC Full timeAs a Call Center/Customer Service Representative at GorgeStar Global Logistics LLC, your primary responsibility is to serve as the first point of contact for our clients, addressing their inquiries, providing information, and resolving issues promptly and courteously. Here is an overview of your key responsibilities and...
-
Call Center Representative
4 days ago
Dubai, United Arab Emirates Go To Day Company Full timeWe are hiring a polite company **Call Center Representative** to join our team. - Our company is looking for a professional, polite call center representative to oversee all receptionist and secretarial duties at our main entrance desk. - We are searching for a polite call center representative to work closely with other team members to provide outstanding...
-
Call Center Representative
4 days ago
Dubai, United Arab Emirates سري Full timeWe are hiring a polite company **Call Center Representative** to join our team. - Our company is looking for a professional, polite call center representative to oversee all receptionist and secretarial duties at our main entrance desk. - We are searching for a polite call center representative to work closely with other team members to provide outstanding...
-
Customer Service Representative
2 weeks ago
Dubai, United Arab Emirates Jon East Digital Media Est. Full time**Customer Services Representative** **Job Type**: Full Type **Salary**: 2000 AED to 2500 AED This is a role with great growth potential within a fast growing company **Responsibilities**: - Interact with existing and potential customers through phone, whatsapp, social media (Instagram, Facebook, etc.), and working on increasing conversions of the sales...
-
Call Center Representative
3 weeks ago
Dubai, United Arab Emirates sunrise zam services Full timeWe are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. **Main Job Tasks, Duties and Responsibilities** - research required information using available resources - manage and resolve customer complaints - provide customers with...
-
Call Center Representative
3 weeks ago
Dubai, United Arab Emirates Al Oateq Group of Market, LLC Full time**Responsibilities for Call Center Representative** - Utilize company equipment to facilitate calls - Interact with all customers in a friendly and courteous manner - Follow all prompts from the call management system to provide the appropriate customer service - Handle all issues by best practices - When necessary involve senior management - Follow all...
-
Call Center Representative
2 months ago
Dubai, United Arab Emirates Remark Real Estate Full time**Call Center Representative - Your Remarkable Journey Starts Here** Urgently hiring Are you ready to embark on a remarkable career in the customer service industry? Look no further than Remark Real Estate! We are seeking passionate individuals like you to join our dynamic call center team and make a lasting impact in the world of real estate support At...